Technical Support - Sao Paulo Server latency - Forum

AFAIK the problem here is 177.54.148.19 (Maxihost LTDA Brazil) that must be the hosting service that GGG contracted. At this point where GGG is doin nothing at all to fix this problems, you can just call to MAXIHOST and at least let ur frustration out on them. You can google them, their phone is right there. \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.0.1 - 0 \| 300 \| 300 \| 0 \| 0 \| 1 \| 0 \| \| No response from host - 100 \| 60 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 60 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 60 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 161-160-89-200.fibertel.com.ar - 0 \| 300 \| 300 \| 21 \| 22 \| 41 \| 21 \| \| 150-165-89-200.fibertel.com.ar - 0 \| 300 \| 300 \| 21 \| 26 \| 48 \| 24 \| \| 190.94.176.17 - 0 \| 300 \| 300 \| 8 \| 12 \| 33 \| 12 \| \| as262589.saopaulo.sp.ix.br - 0 \| 300 \| 300 \| 45 \| 47 \| 70 \| 47 \| \| as262287.saopaulo.sp.ix.br - 0 \| 300 \| 300 \| 42 \| 44 \| 68 \| 43 \| \| No response from host - 100 \| 60 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| No response from host - 100 \| 60 \| 0 \| 0 \| 0 \| 0 \| 0 \| \| 177.54.148.19 - 10 \| 217 \| 196 \| 48 \| 133 \| 254 \| 243 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Last edited by alezipp on Nov 22, 2018, 7:05:19 PM	Posted by alezipp on Nov 22, 2018, 7:04:59 PM Quote this Post
Just take this new server down and go back to the old networklayer plz.	Posted by vempire_ghost on Nov 22, 2018, 8:20:22 PM Quote this Post
+300 ms b t w	Posted by heiji17 on Nov 22, 2018, 8:22:10 PM Quote this Post
ggg forgot this server, no longer respond, it will be impossible to play the next league	Posted by dehpills on Nov 23, 2018, 8:38:43 AM Quote this Post
I'm the only one who gets kick out every 2 zones???????? Last edited by heiji17 on Nov 23, 2018, 3:54:25 PM	Posted by heiji17 on Nov 23, 2018, 3:53:39 PM Quote this Post
server going down all the day but nobody cares! disapointed with ggg	Posted by blademaster77 on Nov 23, 2018, 4:19:01 PM Quote this Post
" Fitzy_GGG wrote: " aeisen wrote: Hi Fitzy, Sorry for all the trouble regarding the servers, we know this is no more fun for you than it is for us, but I do hope you understand our frustration when we can't seem to play the game we so much love and have (some of us) supported with money for quite a while now. Having said that, and emphasizing on the fact that I know close to nothing about servers, I do know that being GGG 80% owned by Tencent (approximately), what you could do is to use another server that Tencent owns somewhere else. I only know about Chile, because i'm from here, but I have knowledge that Tencent has the League of Legends -Riot- server here (I get about 7ms playing LoL). Also, not owned by Tencent, but when playing through steam, some games I get 5ms (CS-GO), but that may be different given that its steam. Anyway, I'm not saying put the server in Chile because obviously that benefits us more than the rest probably and you have to consider the geographical distribution of people playing in the discussed region, but I though I could share my thoughts on the matter and maybe hope to help you. P.S: Sorry in advance if I made any grammar mistakes.. Riot and Tencent are not operationally the same organisation. Tencent do run their own server offerings, but they don't have anything in South America. I'm currently looking at options in Argentina, as players from that country make up the second largest group of players using the gateway, after Brazil. Hey Fitzy, are you still looking for Datacenters? If yes I would like to help you with some options here in Argentina. Problemas Conocidos / Preguntas Frecuentes - ¡Por favor lee antes de publicar! Cómo publicar una imagen Guía de soporte técnico MTR y el Manual de Problemas de Conectividad "Una pulga no puede picar a una locomotora, pero puede llenar de ronchas al maquinista." (Libertad) IGN: @Copied_to_clipboard	Posted by Petusillos on Nov 23, 2018, 6:31:42 PM Valued Poster Quote this Post
Less than 2 weeks for the start, im just praying that we could play properly without lag or lag spikes every 1 minute on the start of the league Last edited by AtoOss on Nov 25, 2018, 12:50:25 AM	Posted by AtoOss on Nov 25, 2018, 12:49:36 AM Quote this Post
Next league is coming. I will surely buy a support pack if, and only if, I can play this game at the beginning of this new league. I don't mean it like running 100% smoothly since day 1, as it is obviously almost impossible in this gateway, and it seems it will be a long road until we get our second SA gateway. And I know the amount of players online at the first days makes it hard to make servers stable. But please don't make us to have to play in Texas/DC gateways for more than 1 month again like how it happened in Delve league. I mean, it was much more playable later this league, and I would be glad if it keeps going on more or less like this. I would be glad if you guys could do just that. And remember, there are many SA players that think as I do. Keep the hard work that I know you guys are doing, and good luck!	Posted by DEvil27 on Nov 26, 2018, 1:30:04 PM Quote this Post
Sao Paulo Gateway is down again since about an hour ago. Please get a solution for south american players before the new league starts.	Posted by ianbakan on Dec 1, 2018, 2:17:13 AM Quote this Post