Technical Support - Sao Paulo Server latency - Forum

it's been really rough playing on SA servers man... packet losses, 200+ms on a constant basis. PLS GGG fix :(	Posted by banhaman on May 6, 2018, 2:17:31 PM Quote this Post
At this point i basicly give up, i supported this game since 2012, always buying supporter packs whenever i could. But it has become unberable, i can't justify spending a dime anymore until a this issue is fixed. Couldn't play bestiary properly, now flashback, guess i'll skip the next league. Last edited by aluk4rd on May 8, 2018, 4:21:52 PM	Posted by aluk4rd on May 8, 2018, 4:21:03 PM Quote this Post
the problem persists, it's horrible at peak times, clearly the route is not holding up the amount of traffic.	Posted by fraktality on May 8, 2018, 6:51:16 PM Quote this Post
Our server provider has asked for some fresh WinMTR captures to help them continue investigating. If some people who're affected can capture at least 100 packets to br.login.pathofexile.com and throw them here, it'd be very helpful. Also, if you could also add the following, it will be extra-helpful: Country/region you're playing from Internet Service Provider Time of day that this is experienced (e.g. all of the time, or just during peak hours) You can find the current version of WinMTR here. Last edited by Fitzy_GGG on May 9, 2018, 12:55:06 AM	Posted by Fitzy_GGG on May 9, 2018, 12:51:58 AM Grinding Gear Games Quote this Post
This is my WinMTR: https://pastebin.com/8Fabfhh6 Argentina. Nafer. This happens pretty much all day.	Posted by dragoonpox on May 9, 2018, 2:07:14 AM Quote this Post
-Argentina -Telecentro -All day https://pastebin.com/ScLEBiDP	Posted by korn3957 on May 9, 2018, 2:35:31 PM Quote this Post
Playing from south Brazil (Paraná). Copel Telecom ISP - 100MB/100MB Having issues EVERYDAY usually at this time (20:00 brazilian time) WinMTR i just run: \|------------------------------------------------------------------------------------------\| \| WinMTR statistics \| \| Host - % \| Sent \| Recv \| Best \| Avrg \| Wrst \| Last \| \|------------------------------------------------\|------\|------\|------\|------\|------\|------\| \| 192.168.100.1 - 0 \| 190 \| 190 \| 0 \| 0 \| 3 \| 0 \| \| 100.127.252.7 - 0 \| 190 \| 190 \| 10 \| 13 \| 54 \| 11 \| \| 200.150.94.4 - 1 \| 186 \| 185 \| 11 \| 32 \| 233 \| 12 \| \| as36351.saopaulo.sp.ix.br - 0 \| 190 \| 190 \| 51 \| 100 \| 134 \| 130 \| \| ae5.dar01.sao01.networklayer.com - 0 \| 190 \| 190 \| 57 \| 120 \| 137 \| 131 \| \| po1.fcr01a.sao01.networklayer.com - 0 \| 190 \| 190 \| 117 \| 130 \| 135 \| 132 \| \| 36.84.39a9.ip4.static.sl-reverse.com - 1 \| 186 \| 185 \| 41 \| 89 \| 132 \| 115 \| \|________________________________________________\|______\|______\|______\|______\|______\|______\| WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider	Posted by Youth on May 9, 2018, 7:23:22 PM Quote this Post
Playing from the state of São Paulo, Brazil. NET Virtua Starting at around 8 PM every night and lasting until ~11PM or so, ping goes to 150ms. During any other time of the day, it is stable at 35ms. Started the test tonight as soon as the issue started at its usual time: https://pastebin.com/a6X3n6Pq Last edited by Eduu on May 9, 2018, 7:58:41 PM	Posted by Eduu on May 9, 2018, 7:50:56 PM Quote this Post
Been having this issue for a while, something goes horribly wrong when the connection hops to São Paulo Embratel servers An easy traceroute does it i think. I have been experiencing the game with 150 + Ping for about 3 weeks now. Sometimes it jitters like crazy for over 1000 ping	Posted by asghanrs on May 9, 2018, 8:15:45 PM Quote this Post
Brazil/Paraná VIVO Telecom At peak times - past 7pm (GMT+3, São Paulo) https://pastebin.com/FrY9nQJm Last edited by Sukets on May 9, 2018, 8:17:01 PM	Posted by Sukets on May 9, 2018, 8:16:38 PM Quote this Post