64bit client crashing

"

Dunedain1014 wrote:

Me too posts don't help anyone.

How GGG deals with crashes etc:

"

Any client crashes or disconnects are sent to us automatically. Report them if you have steps to reproduce the crash, but if you’re not sure why you crashed, then we’ll be investigating the default crash report ourselves.

If you actually want help trying to see if anyone can identify anything, your best option is to either a) Make your own thread after reading the stickies and posting what's requested or b) Emailing GGG at techsupport@grindinggear.com.

Thanks for this information. How can we tell if a crash report was generated? Is it stored locally somewhere? And when is it sent? At the time of the crash, or the next time the game is launched?

my game keeps crashing since 2.6 patch is out to the point i just gave up on PoE untill it's fixed. this is literally unplayable, cant trade, cant map all because of that crash

Same here.

Something I was wondering just today was if the users still seeing these crashes were AMD users. (you know...since no one is posting any actual information)

Just a thought since they do actually multithread differently.

"

M0rO wrote:

Something I was wondering just today was if the users still seeing these crashes were AMD users. (you know...since no one is posting any actual information)

Just a thought since they do actually multithread differently.

The lack of information is a real issue and should be addressed. Maybe GGG should create a template that people need to complete when posting, something that provides some system detail, crash reports etc. Perhaps they could even collect better, more useful data, in the client log files. Still, even a mandatory DXDiag would help.

With regard to AMD only, Looking back through posts here and reddit, there are people reporting the same issues with Nvidia/Intel and also, if it makes any difference, the Steam Clients.

"

Miacova wrote:

"

Dunedain1014 wrote:

Me too posts don't help anyone.

How GGG deals with crashes etc:

"

Any client crashes or disconnects are sent to us automatically. Report them if you have steps to reproduce the crash, but if you’re not sure why you crashed, then we’ll be investigating the default crash report ourselves.

If you actually want help trying to see if anyone can identify anything, your best option is to either a) Make your own thread after reading the stickies and posting what's requested or b) Emailing GGG at techsupport@grindinggear.com.

Thanks for this information. How can we tell if a crash report was generated? Is it stored locally somewhere? And when is it sent? At the time of the crash, or the next time the game is launched?

It is automatically generated and sent after you restart your client. GGG has never said what the name of the file is so no idea if it's stored locally. Rest assured though, it does get sent. I spend a lot of time in the bug forum and there have been patches for crashes/bugs that have never been reported.

"

LucianoX wrote:

Same here,


Happens 2, 3 times per 4 hours of gaming. Always when i left a map.

Indeed, always when leaving a map too.

same here crash at random lab unplayable same as summoner (have to go for specters) :(

I've had 2 Uber-Lab crashes today, and one yesterday.
I'm so mad atm.

Since 2.6 it's just unplayable. Game keeps disconnecting randomly.