Client keeps disconnecting (An unexpected disconnection has occured)
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The sheer number of views of this post should tell them something.
We have way too many people having this from different parts of the world to be an ISP thing. As I have said for me, 1.0.0c did me in. |
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Okay so, to bring this topic up again.
*cough* I am at a friends house. I am playing Path of Exile and have been for some time, never have had disconnect issues. (Unless the server is really busy.) Friend started to play PoE again after having this issue. We played fine for about the past 8 hours. All good. Suddenly "an unexpected disconnection occurred". I am still online having not any issue. He is sitting literally 5 feet from me. I am using wireless, he is using cable Ethernet. He re-enters the server, and "an unexpected disconnection occurred" 10 seconds later. I am having no problems. He exits and re-enters the game and steam. "an unexpected disconnection occurred" 35 seconds later. "an unexpected disconnection occurred" 2 seconds after entering again. I am typing this right now with sitting in-game with trade menu open shopping. He restarts computer, re-enters the game, and we party up like we have been for the last 8 hours. "an unexpected disconnection occurred" 10 seconds later. --------------------------------------------------------------- This is obviously a problem with either... - The server booting him. - His PC configuration. - The PoE client/server communication. The ISP is not the issue, as I am using his internet just fine. GGG, this is just a bad excuse and you should feel bad for blaming it on the ISP. --------------------------------------------------------------- --- My PC Hardware RAM: 6GB CPU: i5 (4 core) OS: Windows 7 Professional 64 bit Graphics: Intel Integrated Chipset Sound: Realtek --- His PC Hardware RAM: 12GB CPU: i7 (8 core) OS: Windows 7 Professional 64 bit Graphics: Radeon 6770 Sound: Realtek --------------------------------------------------------------- I would really like to see some GGG love in this thread. Last edited by SoaringMoon#4489 on Oct 26, 2013, 8:22:51 PM
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I got disconnected unexpectedly 3 times by trying to enter on the roof of the Sceptre of God to kill Dominus.
The log in Client.txt :
Spoiler
2013/10/27 01:58:30 57849070 7b [INFO Client 6832] Connecting to instance server at 37.58.67.221:6112
2013/10/27 01:58:39 57858056 5c [INFO Client 6832] Tile hash: 3230088264 2013/10/27 01:58:39 57858056 5d [INFO Client 6832] Doodad hash: 3944650 [...] 2013/10/27 02:08:50 58468644 272 [INFO Client 6832] Abnormal disconnect: An unexpected disconnection occurred. 2013/10/27 02:09:03 58481795 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:09:03 58481795 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:09:03 58481795 7b [INFO Client 6832] Connecting to instance server at 37.58.89.22:6112 2013/10/27 02:09:03 58481888 5c [INFO Client 6832] Tile hash: 3003813648 2013/10/27 02:09:03 58481888 5d [INFO Client 6832] Doodad hash: 0 [...] 2013/10/27 02:10:41 58579607 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:10:41 58579623 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:10:41 58579623 7b [INFO Client 6832] Connecting to instance server at 37.58.89.18:6112 2013/10/27 02:10:41 58579966 5c [INFO Client 6832] Tile hash: 253803846 2013/10/27 02:10:41 58579966 5d [INFO Client 6832] Doodad hash: 4063052112 [...] 2013/10/27 02:12:17 58675470 410 [DEBUG Client 6832] Resyncing 1271 2013/10/27 02:12:29 58687716 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:12:29 58687716 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:12:29 58687716 7b [INFO Client 6832] Connecting to instance server at 37.58.89.21:6112 2013/10/27 02:12:29 58687825 5c [INFO Client 6832] Tile hash: 3003813648 2013/10/27 02:12:29 58687825 5d [INFO Client 6832] Doodad hash: 0 2013/10/27 02:12:36 58694471 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:12:36 58694471 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:12:36 58694471 7b [INFO Client 6832] Connecting to instance server at 37.58.89.18:6112 2013/10/27 02:12:36 58694689 5c [INFO Client 6832] Tile hash: 253803846 2013/10/27 02:12:36 58694689 5d [INFO Client 6832] Doodad hash: 4063052112 [...] 2013/10/27 02:17:51 59010295 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:17:51 59010295 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:17:51 59010295 7b [INFO Client 6832] Connecting to instance server at 37.58.89.18:6112 2013/10/27 02:17:52 59010420 5c [INFO Client 6832] Tile hash: 3003813648 2013/10/27 02:17:52 59010420 5d [INFO Client 6832] Doodad hash: 0 2013/10/27 02:18:00 59018750 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:18:00 59018750 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:18:00 59018750 7b [INFO Client 6832] Connecting to instance server at 37.58.89.18:6112 2013/10/27 02:18:00 59018984 5c [INFO Client 6832] Tile hash: 253803846 2013/10/27 02:18:00 59018984 5d [INFO Client 6832] Doodad hash: 4063052112 2013/10/27 02:18:23 59042150 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:18:23 59042150 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:18:23 59042150 7b [INFO Client 6832] Connecting to instance server at 37.58.89.10:6112 2013/10/27 02:18:27 59046284 5c [INFO Client 6832] Tile hash: 2019685027 2013/10/27 02:18:27 59046284 5d [INFO Client 6832] Doodad hash: 1168225000 2013/10/27 02:20:30 59168433 272 [INFO Client 6832] Abnormal disconnect: An unexpected disconnection occurred. 2013/10/27 02:20:44 59182707 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:20:44 59182707 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:20:44 59182707 7b [INFO Client 6832] Connecting to instance server at 37.58.89.2:6112 2013/10/27 02:20:44 59182801 5c [INFO Client 6832] Tile hash: 3003813648 2013/10/27 02:20:44 59182801 5d [INFO Client 6832] Doodad hash: 0 2013/10/27 02:21:06 59205109 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:21:06 59205109 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:21:06 59205109 7b [INFO Client 6832] Connecting to instance server at 37.58.89.18:6112 2013/10/27 02:21:07 59205343 5c [INFO Client 6832] Tile hash: 253803846 2013/10/27 02:21:07 59205343 5d [INFO Client 6832] Doodad hash: 4063052112 2013/10/27 02:21:22 59220662 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:21:22 59220678 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:21:22 59220678 7b [INFO Client 6832] Connecting to instance server at 37.58.89.10:6112 2013/10/27 02:21:22 59220943 5c [INFO Client 6832] Tile hash: 2019685027 2013/10/27 02:21:22 59220943 5d [INFO Client 6832] Doodad hash: 1168225000 2013/10/27 02:23:06 59324481 272 [INFO Client 6832] Abnormal disconnect: An unexpected disconnection occurred. 2013/10/27 02:23:16 59334933 48f [DEBUG Client 6832] Got Instance Details from login server 2013/10/27 02:23:16 59334933 49e [INFO Client 6832] Just before calling client instance session 2013/10/27 02:23:16 59334933 7b [INFO Client 6832] Connecting to instance server at 37.58.89.23:6112 2013/10/27 02:23:16 59335073 5c [INFO Client 6832] Tile hash: 3003813648 2013/10/27 02:23:16 59335073 5d [INFO Client 6832] Doodad hash: 0 A WinMTR log, with EU.login.pathofexile.com as the host :
Spoiler
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| WinMTR statistics | | Host - % | Sent | Recv | Best | Avrg | Wrst | Last | |------------------------------------------------|------|------|------|------|------|------| | 213-245-60-1.rev.numericable.fr - 15 | 510 | 436 | 9 | 18 | 59 | 18 | | meu1rj-ge-1-1-5.200.numericable.net - 0 | 805 | 805 | 8 | 17 | 92 | 16 | | 172.19.128.250 - 56 | 250 | 111 | 22 | 29 | 72 | 31 | | 172.19.128.250 - 49 | 275 | 142 | 0 | 28 | 85 | 26 | | 212.3.232.25 - 76 | 200 | 48 | 0 | 36 | 108 | 43 | | ae-6-6.ebr1.Amsterdam1.Level3.net - 92 | 173 | 14 | 31 | 39 | 77 | 43 | | ae-59-114.csw1.Amsterdam1.Level3.net - 95 | 170 | 10 | 30 | 38 | 51 | 40 | | ae-1-51.edge3.Amsterdam1.Level3.net - 92 | 174 | 15 | 32 | 40 | 79 | 79 | | 213.244.164.202 - 84 | 186 | 31 | 29 | 36 | 59 | 52 | | ae6.dar01.sr01.ams01.networklayer.com - 84 | 186 | 31 | 29 | 43 | 221 | 34 | | po1.fcr01.sr01.ams01.networklayer.com - 92 | 174 | 15 | 0 | 40 | 90 | 34 | |37.58.67.210-static.reverse.softlayer.com - 0 | 804 | 804 | 28 | 36 | 93 | 32 | |________________________________________________|______|______|______|______|___ WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider Like i said in another thread, i've a FTTB 100/5 Mbits in France (EU) provided by Numéricable. And i already killed Dominus with another char without any problem but some days before. I just tried now and same problem. I closed the game, just checked integrity with all the filed okay. I'll try again. Edit : Just tried again, i was able to access to the roof. So i don't know if the game just stop working properly after 7+ h being opened or something like that... Last edited by Harest#1598 on Oct 26, 2013, 9:07:04 PM
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Same same on my end. Tried to enter top-level Sceptre of God - get disconnected all the time. EU Gateway that is...yeah, well
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I play from the Caribbean through the American gateway. Same issues since launch, longest stretch I can get in is probably 30 minutes. Sometimes I'l just get 3-5 DCs in a row, just get into town then back to login screen.
Something is not stable server side, probably due to new player volume. |
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This is a shame and very frustrating, PLEASE FIX QUICK!
Last edited by StayScuft#7379 on Nov 11, 2013, 8:11:04 AM
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" I feel especially bad for you supporter guys. You guys actually paid! Good luck bro's! |
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Hey all,
I did a Uninstall then Re-install, and that fixed me. Just wanted to throw this out, for those of you that are having this problem like I was. Hope it helps you all. Good Luck! |
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This could potentially be routers being overloaded by the sudden massive influx of players. Routes that were previously stable may no longer be. Would explain the randomness of it. For instance, I never get disconnected.
Hard saying though, im sure the devs will sort this out soon enough. HAIL SATAN!
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Same problem for me "An Unexpected Disconnection Occurred."
Running cable connection, other games run fine. In PoE Im not lagging and every 5min just get booted to login with this error. I will run WinMTR tonight and post my results... Maybe its GGG's servers that are too full, idk, but i cant play like this :'( Last edited by M4userr#2895 on Oct 28, 2013, 9:12:46 AM
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