2.1.2d Patch Note

"
Rafero wrote:
Then start POE this value back again to 1.

Yeah, but why does PoE ever need this? Have you tried to just run PoE as admin by chance?
When I open the client and select the streaming tab on the options menu the game will immediately crash.
"
Shrodin wrote:
After digging through the log, it looks like some of the issues we are all having could be the fact that our Windows is not fully up-to-date which apparently causes issues with vc_redist installations.

https://social.msdn.microsoft.com/Forums/en-US/9ffeb6e7-b2c4-4fd1-bfa6-418e206397e1/windows81kb2999226x64msu-update-failed?forum=vssetup

I'm going to get everything up-to-date and attempt to install the vc_redist files linked on page 3 and let everyone know how it goes.


POSSIBLE SOLUTION TO NOT BEING ABLE TO INSTALL VC_REDIST FILES (WINDOWS 8.1):

The link listed above suggests running Windows Updates before installing VC 2015. Apparently, I hadn't ran windows update in a very long time, so I must have been missing key components for getting it installed properly. I had to check, download, and install updates on twice before I was able to successfully install the vc_redist files (you can find them on page 3 posted by GGG). After doing so, I was able to successfully launch POE through steam.

With that being said, it's not very common for a game to force users to get their Windows updated before playing it. Not sure if GGG will address this issue and find a more suitable solution, but either way, I feel way more comfortable getting it resolved myself rather than waiting for an update from GGG (that's no knock on GGG, just with this short time-frame, I wouldn't assume a solution can be found before launch).
Last edited by Shrodin#0981 on Mar 1, 2016, 2:19:08 AM
"
Shrodin wrote:
"
Shrodin wrote:
After digging through the log, it looks like some of the issues we are all having could be the fact that our Windows is not fully up-to-date which apparently causes issues with vc_redist installations.

https://social.msdn.microsoft.com/Forums/en-US/9ffeb6e7-b2c4-4fd1-bfa6-418e206397e1/windows81kb2999226x64msu-update-failed?forum=vssetup

I'm going to get everything up-to-date and attempt to install the vc_redist files linked on page 3 and let everyone know how it goes.



This worked. Apparently, I hadn't ran windows update in a very long time, so I must have been missing key components for getting vc_redist 2015 installed properly. I had to check, download, and install updates on twice before I was able to successfully install the vc_redist files (you can find them on page 3 posted by GGG).

Not very common for a game to force me to get my Windows updated 100% before I can play it, so I'm not sure if GGG will address this issue and find a more suitable solution. Either way, I'm glad that I went through this now rather than at launch.

It has more to do with dependencies of VC 2015 redistributable than a game and I really doubt they will downgrade now.
So... why isn't GGG including the prerequisite files in the installer?

Not all of us have the free disk space to install 8gb worth of updates. My C: drive is a 32gb ssd with 1.5gb free. I never planned on adding anything much to it, that is what my 2tb D: drive is for.

Is it possible to copy my C: drive to a larger ssd or would that break all the file cross-references?
"
Banichi01 wrote:
So... why isn't GGG including the prerequisite files in the installer?

It's not possible. VC2015 redistributable packages requires some updates to be installed and won't install without them. But instead of downloading and installing all that it needs it will just show error and you have to search for it's meaning. Typical MS UX there.
Last edited by DemonikPath#1311 on Mar 1, 2016, 2:56:09 AM
"
Transparency7 wrote:
Okay I got mine to work finally..

go here: https://www.microsoft.com/en-us/download/details.aspx?id=5842

click download, scroll down then choose

windows6.1-KB976932-X64.exe --> if 64bit windows

windows6.1-KB976932-X86.exe --> if 32bit windows


This works perfectly. Thank You.
"
DemonikPath wrote:
"
Shrodin wrote:
"
Shrodin wrote:
After digging through the log, it looks like some of the issues we are all having could be the fact that our Windows is not fully up-to-date which apparently causes issues with vc_redist installations.

https://social.msdn.microsoft.com/Forums/en-US/9ffeb6e7-b2c4-4fd1-bfa6-418e206397e1/windows81kb2999226x64msu-update-failed?forum=vssetup

I'm going to get everything up-to-date and attempt to install the vc_redist files linked on page 3 and let everyone know how it goes.



This worked. Apparently, I hadn't ran windows update in a very long time, so I must have been missing key components for getting vc_redist 2015 installed properly. I had to check, download, and install updates on twice before I was able to successfully install the vc_redist files (you can find them on page 3 posted by GGG).

Not very common for a game to force me to get my Windows updated 100% before I can play it, so I'm not sure if GGG will address this issue and find a more suitable solution. Either way, I'm glad that I went through this now rather than at launch.

It has more to do with dependencies of VC 2015 redistributable than a game and I really doubt they will downgrade now.


That's true. It's on Microsoft, but GGG should at least make it very clear as to what's going on in the update. I'm alright with doing a little digging around, but I doubt majority of those who face this same issue would feel the same way. GGG should absolutely attempt to find workarounds for this rather than chalking it up to Windows issues, even though it is 100% Windows.
Last edited by Shrodin#0981 on Mar 1, 2016, 3:25:29 AM
What could i do now?

Spoiler
[0510:1790][2016-03-01T17:03:41]i001: Burn v3.7.3813.0, Windows v6.1 (Build 7600: Service Pack 0), path: C:\Users\steveZ\Desktop\vc_redist.x64.exe, cmdline: ''
[0510:1790][2016-03-01T17:03:41]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\steveZ\AppData\Local\Temp\dd_vcredist_amd64_20160301170341.log'
[0510:1790][2016-03-01T17:03:41]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\steveZ\Desktop\vc_redist.x64.exe'
[0510:1790][2016-03-01T17:03:41]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\steveZ\Desktop\'
[0510:1790][2016-03-01T17:03:41]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23026'
[0510:1790][2016-03-01T17:03:42]i100: Detect begin, 10 packages
[0510:1790][2016-03-01T17:03:42]i000: File search: windows_uCRT_DetectKey, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0510:1790][2016-03-01T17:03:42]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\Windows\system32\api-ms-win-crt-runtime-l1-1-0.dll
[0510:1790][2016-03-01T17:03:42]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
[0510:1790][2016-03-01T17:03:42]i101: Detected package: vcRuntimeMinimum_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: vcRuntimeAdditional_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows81_x86, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows81_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows8_x86, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows8_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
[0510:1790][2016-03-01T17:03:42]i052: Condition 'VersionNT64 >= v6.0 OR (VersionNT64 = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
[0510:1790][2016-03-01T17:03:42]i199: Detect complete, result: 0x0
[0510:1790][2016-03-01T17:03:45]i200: Plan begin, 10 packages, action: Install
[0510:1790][2016-03-01T17:03:45]i052: Condition '(VersionNT64)' evaluates to true.
[0510:1790][2016-03-01T17:03:45]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeMinimum_x64' to value 'C:\Users\steveZ\AppData\Local\Temp\dd_vcredist_amd64_20160301170341_000_vcRuntimeMinimum_x64_rollback.log'
[0510:1790][2016-03-01T17:03:45]i000: Setting string variable 'WixBundleLog_vcRuntimeMinimum_x64' to value 'C:\Users\steveZ\AppData\Local\Temp\dd_vcredist_amd64_20160301170341_000_vcRuntimeMinimum_x64.log'
[0510:1790][2016-03-01T17:03:45]i052: Condition '(VersionNT64)' evaluates to true.
[0510:1790][2016-03-01T17:03:45]i000: Setting string variable 'WixBundleRollbackLog_vcRuntimeAdditional_x64' to value 'C:\Users\steveZ\AppData\Local\Temp\dd_vcredist_amd64_20160301170341_001_vcRuntimeAdditional_x64_rollback.log'
[0510:1790][2016-03-01T17:03:45]i000: Setting string variable 'WixBundleLog_vcRuntimeAdditional_x64' to value 'C:\Users\steveZ\AppData\Local\Temp\dd_vcredist_amd64_20160301170341_001_vcRuntimeAdditional_x64.log'
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.3 AND NOT VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows81_x86
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.3 AND VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows81_x64
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.2 AND NOT VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows8_x86
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.2 AND VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows8_x64
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.1 AND NOT VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x86
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.1 AND VersionNT64' evaluates to true.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: Windows7_MSU_x64
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.0 AND NOT VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x86
[0510:1790][2016-03-01T17:03:45]i052: Condition 'VersionNT = v6.0 AND VersionNT64' evaluates to false.
[0510:1790][2016-03-01T17:03:45]w321: Skipping dependency registration on package with no dependency providers: WindowsVista_MSU_x64
[0510:1790][2016-03-01T17:03:45]i201: Planned package: vcRuntimeMinimum_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0510:1790][2016-03-01T17:03:45]i201: Planned package: vcRuntimeAdditional_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows81_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows81_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows8_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows8_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows7_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: Windows7_MSU_x64, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: WindowsVista_MSU_x86, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i201: Planned package: WindowsVista_MSU_x64, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[0510:1790][2016-03-01T17:03:45]i299: Plan complete, result: 0x0
[0510:1790][2016-03-01T17:03:45]i300: Apply begin
[18B8:1544][2016-03-01T17:03:48]i360: Creating a system restore point.
[18B8:1544][2016-03-01T17:06:55]i361: Created a system restore point.
[18B8:1544][2016-03-01T17:06:55]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, options: 0x7, disable resume: No
[18B8:1544][2016-03-01T17:06:55]i000: Caching bundle from: 'C:\Users\steveZ\AppData\Local\Temp\{e46eca4f-393b-40df-9f49-076faf788d83}\.be\VC_redist.x64.exe' to: 'C:\ProgramData\Package Cache\{e46eca4f-393b-40df-9f49-076faf788d83}\VC_redist.x64.exe'
[18B8:1544][2016-03-01T17:06:55]i320: Registering bundle dependency provider: {e46eca4f-393b-40df-9f49-076faf788d83}, version: 14.0.23026.0
[18B8:1544][2016-03-01T17:06:55]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: Active, restart initiated: No, disable resume: No
[18B8:03F8][2016-03-01T17:06:55]i304: Verified existing payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64.
[18B8:03F8][2016-03-01T17:06:55]i305: Verified acquired payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, moving to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi.
[18B8:03F8][2016-03-01T17:06:55]i304: Verified existing payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503.
[18B8:03F8][2016-03-01T17:06:55]i305: Verified acquired payload: cab5046A8AB272BF37297BB7928664C9503 at path: C:\ProgramData\Package Cache\.unverified\cab5046A8AB272BF37297BB7928664C9503, moving to: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\cab1.cab.
[18B8:03F8][2016-03-01T17:06:55]i304: Verified existing payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64.
[18B8:03F8][2016-03-01T17:06:55]i305: Verified acquired payload: vcRuntimeAdditional_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeAdditional_x64, moving to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi.
[18B8:03F8][2016-03-01T17:06:55]i304: Verified existing payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92.
[18B8:03F8][2016-03-01T17:06:55]i305: Verified acquired payload: cab2C04DDC374BD96EB5C8EB8208F2C7C92 at path: C:\ProgramData\Package Cache\.unverified\cab2C04DDC374BD96EB5C8EB8208F2C7C92, moving to: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\cab1.cab.
[18B8:03F8][2016-03-01T17:06:55]i304: Verified existing payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64.
[18B8:03F8][2016-03-01T17:06:55]i305: Verified acquired payload: Windows7_MSU_x64 at path: C:\ProgramData\Package Cache\.unverified\Windows7_MSU_x64, moving to: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu.
[18B8:1544][2016-03-01T17:06:56]i301: Applying execute package: vcRuntimeMinimum_x64, action: Install, path: C:\ProgramData\Package Cache\{0D3E9E15-DE7A-300B-96F1-B4AF12B96488}v14.0.23026\packages\vcRuntimeMinimum_amd64\vc_runtimeMinimum_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0510:1790][2016-03-01T17:07:02]i319: Applied execute package: vcRuntimeMinimum_x64, result: 0x0, restart: None
[18B8:1544][2016-03-01T17:07:02]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeMinimumVSU_amd64,v14, package: vcRuntimeMinimum_x64
[18B8:1544][2016-03-01T17:07:02]i301: Applying execute package: vcRuntimeAdditional_x64, action: Install, path: C:\ProgramData\Package Cache\{BC958BD2-5DAC-3862-BB1A-C1BE0790438D}v14.0.23026\packages\vcRuntimeAdditional_amd64\vc_runtimeAdditional_x64.msi, arguments: ' MSIFASTINSTALL="7" NOVSUI="1"'
[0510:1790][2016-03-01T17:07:05]i319: Applied execute package: vcRuntimeAdditional_x64, result: 0x0, restart: None
[18B8:1544][2016-03-01T17:07:05]i325: Registering dependency: {e46eca4f-393b-40df-9f49-076faf788d83} on package provider: Microsoft.VS.VC_RuntimeAdditionalVSU_amd64,v14, package: vcRuntimeAdditional_x64
[18B8:1544][2016-03-01T17:07:05]i301: Applying execute package: Windows7_MSU_x64, action: Install, path: C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu, arguments: '"C:\Windows\SysNative\wusa.exe" "C:\ProgramData\Package Cache\42D5BEC7DDFBD49E76467529CBC2868987BF8460\packages\Patch\x64\Windows6.1-KB2999226-x64.msu" /quiet /norestart'
[18B8:1544][2016-03-01T17:07:19]e000: Error 0x80240017: Failed to execute MSU package.
[0510:1790][2016-03-01T17:07:19]e000: Error 0x80240017: Failed to configure per-machine MSU package.
[0510:1790][2016-03-01T17:07:19]i319: Applied execute package: Windows7_MSU_x64, result: 0x80240017, restart: None
[0510:1790][2016-03-01T17:07:19]e000: Error 0x80240017: Failed to execute MSU package.
[18B8:1544][2016-03-01T17:07:19]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart: None, disable resume: No
[18B8:1544][2016-03-01T17:07:19]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{e46eca4f-393b-40df-9f49-076faf788d83}, resume: ARP, restart initiated: No, disable resume: No
[0510:1790][2016-03-01T17:07:20]i399: Apply complete, result: 0x80240017, restart: None, ba requested restart: No
wow this sux
I have windows 7 ultimate and i get a message that the game no longer supports my operating system. Am i going to have to buy a new operating system? WTF even microsoft supports windows xp and that's 15 years old.

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