Incident Report for 26th March Item Corruption

This whole situation kinda reminds me of Tchernobyl, except with more benign repercussions lol.

thanks a lot for those explanations, something we probably wouldn't get from any other development team. Take it easy.
Good to know that a reconfiguration of the deflector phalanx solved the problem. Remember: Don't tamper with the inertial damper while flying.


Thanks for actually explaining what happened. Not all companies disclose incident reports.

Working in IT, it's refreshing to see a company that does so.

You made some hard decision but I think the right one for the game.



Well, this gave me an idea. Why not introduce a real unique items or gems in game which are available only for very limited time (10 to 20 minutes) or in preset numbers of drops (between 1 and 10).

Some existing unique with a twist, like Kaom's Heart with sockets or E-shield or Evasion instead of Armor, or something else crazy like that, (existing gems just white or with no requirements or with some deterrent property like skill gem with attached blood magic or uses shield as fuel and not mana).

Marked maybe with some different color like pink or silver.

I think those items would be fun to have around, to make some unique builds or just as matter of lucky prestige.

Those items do not need to be overpowered or even good, just as a flavor to this already great game.
Let's see!?
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Funestis wrote:
Well, this gave me an idea. Why not introduce a real unique items or gems in game which are available only for very limited time (10 to 20 minutes) or in preset numbers of drops (between 1 and 10).

Some existing unique with a twist, like Kaom's Heart with sockets or E-shield or Evasion instead of Armor, or something else crazy like that, (existing gems just white or with no requirements or with some deterrent property like skill gem with attached blood magic or uses shield as fuel and not mana).

Marked maybe with some different color like pink or silver.

I think those items would be fun to have around, to make some unique builds or just as matter of lucky prestige.

Those items do not need to be overpowered or even good, just as a flavor to this already great game.


They kinda did that with descent champions races where chars go to a void league. In the current leagues it would be OP.
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Chris wrote:
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Redblade wrote:
So not only did you shut down the server, which I totally understand, wasting my map. But then you proceed to delete a 4 perfect stat chest that dropped for me in the map you wasted without at the very least refunding open maps at the time of emergency shutdown.

I really hope you add a map refund system on emergency shutdown to your to do list. Losing high level maps during a stint of bad map RNG because of a reboot is beyond irritating.


I'll discuss it with the team. It may be possible to add this.


Excellent, would help relieve some frustration when these things happen.

Other than that it's nice to see how you're vigilant in protecting the economy in a responsible way instead of doing a "Blizzard" and say "we removed most of the duped gold"... =)
In game contact @MajorAsshole

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Redblade wrote:
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Chris wrote:
"
Redblade wrote:
So not only did you shut down the server, which I totally understand, wasting my map. But then you proceed to delete a 4 perfect stat chest that dropped for me in the map you wasted without at the very least refunding open maps at the time of emergency shutdown.

I really hope you add a map refund system on emergency shutdown to your to do list. Losing high level maps during a stint of bad map RNG because of a reboot is beyond irritating.


I'll discuss it with the team. It may be possible to add this.


Excellent, would help relieve some frustration when these things happen.

Other than that it's nice to see how you're vigilant in protecting the economy in a responsible way instead of doing a "Blizzard" and say "we removed most of the duped gold"... =)


While I see your grief in losing a good rolled high level map {maybe worth up to 5 ex) I have more sympathy for the players who entered a trade at that time;
"Just dropped. Buy this shiny new Soul Taker for 50 ex". "Deal". Three hours later one player is looking at 50 ex in his stash, the other player is looking at nothing.
[Standard league - UTC +2]
I appreciate these detailed incident reports. Comes off as honest and genuine from a tech guy, not some damage control by a PR rep. +1 for GGG in that respect.
Shop closed until further notice. Check out my Dominus musical tribute instead:
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"
sevenOfDiamonds wrote:
"
Redblade wrote:
"
Chris wrote:
I'll discuss it with the team. It may be possible to add this.


Excellent, would help relieve some frustration when these things happen.

Other than that it's nice to see how you're vigilant in protecting the economy in a responsible way instead of doing a "Blizzard" and say "we removed most of the duped gold"... =)


While I see your grief in losing a good rolled high level map {maybe worth up to 5 ex) I have more sympathy for the players who entered a trade at that time;
"Just dropped. Buy this shiny new Soul Taker for 50 ex". "Deal". Three hours later one player is looking at 50 ex in his stash, the other player is looking at nothing.

This. This is why a rollback should have occurred instead of the item deletion.
as i said earlier.... have a lOOK at some DEMOSCEENER! this will never happen if you got some really nerds in your team that are really prepared for stuff like that.

as you talked about your system, for me you first need some optimisation to it :) did some new tools for bugfxing and stuff...

as the game itself (as you wrote in the threat here), the coding mechanics seem not to be updated based on what you wrote :)

but @ all very good work during fixing stuff
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Last edited by loCurnus#1594 on Mar 26, 2014, 5:55:51 AM

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