I want a full refund of every dollar i spent
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i grinded hard for many hours to be able to afford gear and for it just to disapear from one loading screen to the next with no trace of it ever exisitng and taking all my currency to get it and max it out and now i dont have any proof i ever even had it besidse an empty chest slot
i want ALL my money back i spent 30$ on early acces, 30$ of first support and 40$ on second support a total of 100$ i want it all back i know how to get my original 30 back from steam..... but how do i get refunded for the supporter packs i bought on my account? Last bumped on Apr 15, 2025, 7:43:33 PM
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" You don't need proof. If that happened, the technical support has the proof. |
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" Hey there, I'm sorry to hear that! Could you please email us at support@grindinggear.com so we can look into this matter for you? |
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why in the heck are they not helping me get my stuff back or responding to the fact one moment im equipped with my armor the next it just disappears with all my skill gems in it and all the orbs i used on it......
i spent 6 divines on that armor for it just to poof i want this fixed or i want my money back this is complete horsecrap! |
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I DID EMAIL YOU AND YOU TOLD ME TO POST ON HERE
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useless support system.
it makes me feel its pointless to even report a bug there isnt any easy way to submit bug reports i tried emailing you and i get some stupid copy paste rather than actually trying to get into the issue but this has to do with my account i want my armor back " The Coming Calamity Heroic Armour " your servers should have record of me having it one moment and the next it just dispear!! in game name is GernadeThrower it wont let me link my steam account to this poe account; says linked to another account and i cant even find out to log into it so much wrong with this game |
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didnt even read my email just gave me a generic response....
useless to email you guys when you tell me to come to forum so now im at orum and your telling em to email you |
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ive emailed you guys and you told me to come to forum
how in the hell do i prove one moment my equipped armor was there and the next it literally just disappeared WITHOUT A TRACE! i want this fixed ASAP i am getting so mad with your game and your customer service im about to leave a terrible review on every review website i can find "email us" okay done "sorry you need to post that to the fourms" okay done " sorry you need to email us so we can help you..... like wtf is it WHAT DO I NEED TO DO TO GET A FULL REFUND OF MY 100$ OR GET MY GEAR BACK |
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I HAVE YOU TOLD ME TO POST HERE PLEASE HELP ME
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Hello. To clarify, the best place for a report about any bugs you may come across in-game is on the Bug Reports sub-forum. This ensures that the appropriate team is notified directly.
As can be seen on the 'Contact Support' page, we cannot restore lost items for any reason, but we do ask that you report these issues in the Bug Reports sub-forum so this issue can be investigated so it doesn't continue to occur. However, if your request is for a refund, as previously mentioned, you will need to Contact Support for this particular request. I hope this clears things up for you! Please do note that at this time we are dealing with a large amount of Support requests, we will be in touch as soon as possible. Need help? Contact Support :)
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