Twitch Drops were not received

Just to add and update on my situation.

1. Props to Thomas for reaching out to me directly to assist in resolving this. I'm very aware how stretched things are right now with GGG and I really appreciate the help.

2. I was just about to complete the disconnect/reconnect solution and checked my game and the mtx had finally appeared in my account.

So either the bug has been fixed on the back end, or it's likely that the demand has been enormous and has caused a bit of a bottleneck that will resolve eventually, but definitely took a lot of time (somewhere over 24 hours in my individual case).

Thanks again Thomas, you're an absolute legend!

Hello I have the same issue. Accounts are linked and Havenwood cloak is claimed. But did not receive it.

Same issue here.

It's now in my inventory. All good. Thanks for the free mtx!