Twitch Drops were not received
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Hello,
Please be advised that my twitch drop (Havenwood Cloak) was not received in-game. Although my twitch and poe accounts are linked, and although I redeemed the item on twitch 21 hours ago (at the time of writing this message), I never got it in-game. Can you please help me? With regards, Last bumped on Feb 22, 2025, 1:50:39 PM
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Hey there, I'm sorry to hear about this. If you have not already done so, could you please email us at support@grindinggear.com so we can look into this matter for you?
If you could please include your account name and 2-3 character names that would be greatly appreciated. :) Need help with anything? Feel free to contact us at: support@grindinggear.com :)
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Sent an email as per your instructions. Thanks and have a great day!
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Adding my account to the list. I know that there are often some delays in applying twitch drops to the game account but it's been almost 24 hours now.
Just wondering if there's a glitch here and if anyone else is having this problem. I don't really want to email support for this, they've got a big enough backlog of stuff to work through as it is. |
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Hey Aldora_the_Summoner#4021,
I have sent you a private message regarding this issue. Need help with anything? Feel free to contact us at: support@grindinggear.com :)
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Looks like we have to go through support and wait a few months. Same issue on my end. Claimed nearly 24 hours ago and nothing.
EDIT: Never mind. Support DM'd me and got it resolved right away. Guess my pessimism got the best of me there. Last edited by Maziqueen#2995 on Feb 21, 2025, 4:47:13 PM
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Same issue. Twitch linked and nothing on PoE 2 nor can I see it anywhere on my PoE 1 account. Got everything else there from previous watch drops but not this one. Or am I blind? Don't think so
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" Could you please try disconnecting your Path of Exile account from your Twitch account (https://www.twitch.tv/settings/connections) and then try linking it again (https://www.pathofexile.com/my-account/twitch)? If you continue to experience any further issues, please contact us at support@grindinggear.com | |
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I'll try
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Oddly enough it worked. It's fine now! TY
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