My account has been locked for a week and a half for radio silence

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ThomasK_GGG wrote:

We offer our sincere apologies for the delay. We are currently experiencing high volumes of support requests.

Rest assured we will respond to your email as soon as possible.

my only issue with this is that theres barely anything told to the player about what is going on/what to do. For example it took me a week and a half to find something to get any interaction. For the future i highly recommend a locked account process forum because all that is told to the player is to contact support, a very vague message.

am i gonna be waiting for more than a week aswell?

can i get a better answer.
isnt it just a matter of unlocking the account?