A Message to Path of Exile 1 Players

"

ChaosReaperGaming#3468 wrote:

Thanks for the transparancy. I think nobody with a background in software development is suprised that we didn't get a POE 1 league at the promised date.

You had to take away resources for the development of poe 2 (6 dec), you knew you had to support poe 2 afterwards. So that must have been hectic and hard work. Then come the holidays where you get to spend time with friends & family, so that takes up the end of december & the beginning of january. And guess what is waiting for you when you get back, that's right, more support for poe 2.

That being said, from what I'm reading into the video, this could have been managed alot better.

I've got the feeling you have the same product owner for both poe 1 & poe 2. You should seperate the two so that each PO can defend the interests of their product. It would still be making compromises on both ends, but at the very least as a company you'd be true to some of the values that make you such a great company:
* Being transparant and communicate early and often
* Having a reputation of being trustworthy (promising a league every 3-4 months and delivering on that promise consistently)

Right now you have the following:
* Late communication
* On the date that you would announce the new poe 1 league, you announce that you haven't started the development of it and you don't have a new date for us yet

Look, nobody would blame you for having a delayed and a minimalistic league. Given the circumstances I'd say its only normal, you have a game that hits record numbers of players, ofcourse you will support it. You only get one chance at a good first impression. The bigger problem is that in doing so you neglected some of the values that we love about you.

Keep that in mind going forward, and make sure that you have a seperate PO for each product. That would certainly prevent some of the avoidable, and frankly predictable, mistakes.

Please don't read my message as negative, it is not intended in that way.

"

azperin#5931 wrote:

"

SatosPoE#4102 wrote:

Thank you very much for the honest update.
Despite the initial upsetedness, customers/players will ALWAYS value honesty.

To the employee tasked with reading all the comments...
Please convey to GGG that they've got years of trust built up with their fan base.
Please convey that we'd like them to continue to communicate clearly and honestly about snags and snafus, to maintain that trust.
It's easier to digest it after a month's delay, than it is after 2 month's delay, than it is after 6 months delay.

We can empathize, and root you on earlier, than we can if it's hidden until later.


Also, please toss your most novice-est developer onto PoE 1, to give us something.
I think most of us won't even care if it's a buggy as hell, 30 week recap of every league mechanic PoE 1 has ever had.
Week 1 - Shrine only
Week 2 - Strongbox only
Week 3 - Vaal Side Areas only
etc

Just, some kind of basic event to keep us fresh.

Thank you so much for years of enjoyment.
Hopefully you guys can get some kind of solution worked out.

This is not honesty, but excuses

"

RedburnJack#0231 wrote:

So to summarise:

POE2 released in a poor state.
POE1 abandoned to achieve the above.
POE2 is in such a poor state that they can't even get a time line for it.
POE1 will continue to be neglected until POE2 is at the stage it should have been in when put to early access.

I really think they made a mistake with Jonathan, he has ambition but his decision making is poor. Stop all work on what has been, and would of continued to be a highly popular game, to get an unknown out. That seams like a vanity project or pressure from outside.

I used the word released above as that is what they have done. When you switch all your resources to a new product, you do so because you have to and if you have to do it with the whole company it can not be an early access.

I hope Jonathan's poor choices don't affect the companies long term profits too much.

Time for a 6 month POE break.

"

Naitsirt#0517 wrote:

"

ChaosReaperGaming#3468 wrote:

Thanks for the transparancy. I think nobody with a background in software development is suprised that we didn't get a POE 1 league at the promised date.

You had to take away resources for the development of poe 2 (6 dec), you knew you had to support poe 2 afterwards. So that must have been hectic and hard work. Then come the holidays where you get to spend time with friends & family, so that takes up the end of december & the beginning of january. And guess what is waiting for you when you get back, that's right, more support for poe 2.

That being said, from what I'm reading into the video, this could have been managed alot better.

I've got the feeling you have the same product owner for both poe 1 & poe 2. You should seperate the two so that each PO can defend the interests of their product. It would still be making compromises on both ends, but at the very least as a company you'd be true to some of the values that make you such a great company:
* Being transparant and communicate early and often
* Having a reputation of being trustworthy (promising a league every 3-4 months and delivering on that promise consistently)

Right now you have the following:
* Late communication
* On the date that you would announce the new poe 1 league, you announce that you haven't started the development of it and you don't have a new date for us yet

Look, nobody would blame you for having a delayed and a minimalistic league. Given the circumstances I'd say its only normal, you have a game that hits record numbers of players, ofcourse you will support it. You only get one chance at a good first impression. The bigger problem is that in doing so you neglected some of the values that we love about you.

Keep that in mind going forward, and make sure that you have a seperate PO for each product. That would certainly prevent some of the avoidable, and frankly predictable, mistakes.

Please don't read my message as negative, it is not intended in that way.

People are upset because they pretended that the reason 3.26 wasn't releasing end of 2024 was because of how it lined up with PoE2 and holidays. A very reasonable delay given the stakes of PoE2.

The reality was they were so incredibly behind on PoE2 that they had not even begun to develop 3.26 in any capacity.

These are not mistakes, these are bold faced lies. Would this have changed EA launch sales for PoE2? Absolutely. Many PoE vets already had an EA key, and if they knew the next PoE1 league was 6 months away they should have been given the choice.

I'm not going to say I'll never trust GGG again and they don't deserve my financial support, but I absolutely will wait until end of PoE1 leagues from now on to support them when *after* the next patch is announced, as opposed to giving them good will and supporting before a patch cycle begins.