POE 2 keeps crashing

I have done everything and updated almost every aspect of my PC, and I still keep getting random crashes, although my PC has the following specs:

NVIDIA system information report created on: 01/07/2025 00:06:35
NVIDIA app version: 11.0.1.189
Operating system: Microsoft Windows 11 Pro, Version 10.0.22631
DirectX runtime version: DirectX 12
Driver: Game Ready Driver - 566.36 - Thu Dec 5, 2024
CPU: Intel(R) Core(TM) i9-14900KF
RAM: 64.0 GB
Storage (2): SSD - 1.9 TB,SSD - 3.6 TB

Graphics card
GPU processor: NVIDIA GeForce RTX 4090
Direct3D feature level: 12_1
CUDA cores: 16384
Graphics clock: 2610 MHz
Resizable bar: Yes
Memory data rate: 21.00 Gbps
Memory interface: 384-bit
Memory bandwidth: 1.01 TB/s
Total available graphics memory: 57221 MB
Dedicated video memory: 24564 MB GDDR6X
System video memory: 0 MB
Shared system memory: 32657 MB
Video BIOS version: 95.02.3c.40.fb
IRQ: Not used
Bus: PCI Express x8 Gen4
Device ID: 10DE 2684 89321043
Part number: G139 0332

Display (1): Samsung Odyssey G95SC
Resolution: 5120 x 1440 (native)
Refresh rate: 120 Hz
Desktop color depth: Highest (32-bit)
Display technology: G-SYNC Compatible
HDCP: Supported

Appreciate the support on the matter.
Last bumped on Jan 22, 2025, 1:24:19 PM
this is a common problem which GGG don't address..
just got new PC today, got already 2 map crashes, 1 hard freeze on loading screen within 3 hours of playing.
This error keeps coming up, even with file integreity checking still keep coming up.

[TEXTURE] INVALID HEADER VERSION 3964269209
I've been playing since the 16th December with little to no crashes.

Since the latest F patch I've crashed after every other map. With no other changes.

Windows updates are disabled and I haven't rolled forward to the RTX 12/5 driver version yet.

Only change being the version of the POE2 client/game. Big sad. It's infuriating.
Same problem
I bought a new laptop to test PoE 2. ASUS ROG Strix with an i9-14900HX: 32G and RTX 4070. Installed Steam and JUST PoE 2. Made a new character and hard froze the entire system on the first Miller boss. PoE hard locks my main rig, so I can't test on that anymore to avoid permanent damage.

Main rig:

------------------
System Information
------------------
Time of this report: 1/11/2025, 06:58:35
Operating System: Windows 11 Pro for Workstations 64-bit (10.0, Build 26100) (26100.ge_release.240331-1435)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z590 AORUS MASTER
BIOS: F10 (type: UEFI)
Processor: 11th Gen Intel(R) Core(TM) i9-11900K @ 3.50GHz (16 CPUs), ~3.5GHz
Memory: 32768MB RAM
Available OS Memory: 32632MB RAM
Page File: 13399MB used, 21281MB available
DirectX Version: DirectX 12
---------------
Display Devices
---------------
Card name: NVIDIA GeForce RTX 3080
Manufacturer: NVIDIA
Chip type: NVIDIA GeForce RTX 3080
Display Memory: 28409 MB
Dedicated Memory: 12093 MB
Shared Memory: 16316 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
D3D9 Overlay: Not Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 4

Monitor Model: XG270QG
Monitor Id: VSCF838
Native Mode: 2560 x 1440(p) (59.951Hz)
Output Type: Displayport External

Device Name: G502 HERO Gaming Mouse


I get crashes constantly. I've made the following changes to protect my system:

- Set affinity to not use core 0 + 1
- In my power plan, set the max cpu usage to 99%

The affinity makes it so Windows does not freeze with the game, so I can end task etc. The power plan limitation lets my cpu run about ~25 degrees cooler (only applicable in this game).

Just to start a game session, it would crash 3 to 4 times trying to get into my hideout. Then during play, it usually crashes at least once every 5 to 10 maps. Need to note, when it does crash, it then crashes heaps of times again before working fine for a bit. Game has a bunch of potential, but this frustration is kinda killing the vibe.

Here's my PC specs, its not a potato.

AMD 9800X3D
64GB DDR5
3090Ti
SSD + M.2 combo
Windows 11
Crashes are not really random, at least for me. I had a lot of the random ones in the beginning of early access. After the last patch of solving crashes, since last year, I've noticed that my crashes are around bosses. Before meeting them or during the fight. It's something along the lines of... failed to create resources for texture or something, and the word D3D12, or something like that.

So I was thinking if it's related to DX12 and I switched the engine to Vulkan and zero crashes since. Ryzen 9 + Nvidia 3000 series + 64GB RAM.

After that, doing some research, I read that there is a workaround for Nvidia cards and DirectX. Control Panel > 3D Settings > Manage 3D settings > Shader Cache Size and set it up to 100 GB or something. You also have to delete the existing shader cached in '%AppData%\Path of Exile 2'.

In the last night interview they said there is a problem with Nvidia cards drivers, or something like that, and they were asking Nvidia for advice. Some people with older Nvidia drivers mentioned they have no crashes.

Same issues here. This is ridiculous that they know this is a problem, took our $30 and just basically gave us the middle finger. Their Support is no help they say they are not taking tickets on this, which is laughable.

Can we say Class action lawsuit??? ;)
Last edited by jaymac78#2744 on Jan 13, 2025, 8:12:22 PM
Hello,

I bought the game a few days ago but been barely able to run it, as it constantly crashes, I cannot even access the game, once I click on Login, it instantly crashes and I have to restart my PC.

No fix has helped me so far, do they really not look into it?

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