coin purchase on ps5 not being credited in game (poe2)

Bought 3 x 100 coins without looking at this thread , what a mistake sale over and still no coins !!!
Contacted Grindinggear support got an email start of week saying we can help , asked for transaction history sent that all via email to get nothing back for 4 days ???
Any help or advice much appreciated because the feeling of getting ripped off doesn’t sit well with me ..

As GGG staff suggested, downloading poe 1, I went into microtransactions tab and clicked on buy points, the points bought from poe2 ps store reload

GGG should pin this advice and make an announcement