coin purchase on ps5 not being credited in game (poe2)

"
UPDATE: possible solution

TLDR: Go to the Packs or Points tab in the store in game to force a refresh of your coins via PS store.

Before I emailed support I decided to do the old POE 1 trick of opening the shop in game. When I went to the "Packs" or "Points" pages it loads the PlayStation store in the game. After a long time loading, the UI to buy packs came up and my coinage updated.

This worked for me. Stay safe exiles.



This helped me today, after I bought 2 packs on 200 coins and none appeared in my shop tab. But "scrolling" to "Points" tab (use L1 on Playstation) triggered a refresh and both purchases apeared.
After a long time loading

So how long ? I keep waiting on Point tab for an hour but still loading...

me aswell buy 100 coin :( now havent pace in my stash
Hi team!

I had been waiting for my coins since last week and was patiently waiting for GGG to sort something out for me, however I discovered that my shop was working and not loading I brought some more points to grab me another quad stash and the rest of my points came through when I did so not to sure if it’s a fix per say but it worked. I’m on PS5
Same to me I buy 2 time 30$ for 400 points on ps5 yesterday and I don’t receive it
Same. Still have not seen my 200 points from a purchase from January 5th. Looks like a lot of others have this issue as well when buying from ps store.

Report Forum Post

Report Account:

Report Type

Additional Info