How long have you been waiting for a response from support?
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2 days and no reason for my lock out still... dont want excuses just want answers... tired of hearing we are busy... well fucking hire people to handle this shit you just made sooo much money now spend it to facilitate your ecosystem... pathetic... unlock my shit now you commies
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" I don't think they care once they have your money lol |
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If they are truly this busy and it takes more than 3 weeks to answer an email, there would have to be tens of thousands of people locked out from the game they paid for. This only make sense if there are 2 or 3 people working on support in India for this game.
This is a serious issue and the media need to get hold of it and tear GGG apart for this. |
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Bump
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I'm very sorry for the delays in getting a response! We're currently working through a very large number of tickets. Please be assured that our team is working as quickly as possible and the appropriate team member will respond as soon as they are able to do so.
In the meantime please do not send duplicate emails to our team, as this may cause further delay. Thanks for your understanding. | |
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going on 3 weeks, funny part is my email got a reply i provided the information they asked for then got ghosted, they never replied again
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Going on 5 weeks now to receive a reply and solution. Unacceptable in any way, shape, or form.
Last edited by DoublEntendre#7891 on Dec 30, 2024, 1:58:17 PM
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It's been almost a month for me to get my problem fixed.
Last edited by Real_Hawk#5428 on Dec 30, 2024, 2:24:34 PM
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" You say sorry for months now because you have a large number of tickets but it isn't doing anything for people that have been waiting for a month. Saying sorry and not doing anything about it doesn't look genuine. If you guys were really sorry you would hire more people to resolve your tickets. Last edited by Real_Hawk#5428 on Dec 30, 2024, 2:45:57 PM
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3weeks almost and still waiting them to tell that they recieved my ticket ...
AMD I didn't mention the fact that I paid for access but can't play even because their system hacked... Pp returned me my extra charged money but exile decide to block access . |
