Help and Information - I got hacked and all my items was stolen, Path Of Exile 2. - Forum

BUMP, bring 2FA wtf GGG	Posted by Thronebreaker#5230 on Dec 19, 2024, 5:12:04 PM Quote this Post
" wimm2014#0791 wrote: Today, I got hacked, and all my items were stolen while I was sleeping. I was playing on Steam, and no one tried to log into my email or my Steam account. I don't know how this happened. I hope you can back up all my stuff. I played 14 hours a day for the past two weeks, and it was a lot of work to get my build to work. Now everything is stolen, and I'm so disappointed. Email support@grindinggear.com about this, with as much detail as you can. 😹😹😹😹😹 I do not and will not use TFT. Gaming Granny :D 🐢🐢🐢🪲🪲🪲	Posted by xjjanie#4242 on Dec 19, 2024, 5:13:36 PM Quote this Post
" xjjanie#4242 wrote: " wimm2014#0791 wrote: Today, I got hacked, and all my items were stolen while I was sleeping. I was playing on Steam, and no one tried to log into my email or my Steam account. I don't know how this happened. I hope you can back up all my stuff. I played 14 hours a day for the past two weeks, and it was a lot of work to get my build to work. Now everything is stolen, and I'm so disappointed. Email support@grindinggear.com about this, with as much detail as you can. I did, send 2 emails on my language and english.	Posted by wimm2014#0791 on Dec 19, 2024, 5:20:45 PM Quote this Post
BUMP, bring 2FA wtf GGG	Posted by Vald366#2099 on Dec 19, 2024, 6:40:45 PM Quote this Post
BUMP	Posted by kruglyy_bublik#5942 on Dec 19, 2024, 6:41:27 PM Quote this Post
With the release of new game they really should consider adding 2FA, bump	Posted by Howluxes#4089 on Dec 19, 2024, 6:50:26 PM Quote this Post
bump	Posted by Prony#0222 on Dec 19, 2024, 7:00:56 PM Quote this Post
Im not gonna play till GGG answer, maybe try SSF for couple days. Hope they backup it, i dont know how does it happened without any log-in to steal all my stuff. Last edited by wimm2014#0791 on Dec 19, 2024, 7:55:02 PM	Posted by wimm2014#0791 on Dec 19, 2024, 7:53:16 PM Quote this Post
Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can.	Posted by Cameron_GGG on Dec 19, 2024, 7:55:29 PM Grinding Gear Games Quote this Post
" Cameron_GGG wrote: Hi there, we aren't able to assist with account-related issues over the forums. Could you please email us at support@grindinggear.com so we can look into this matter for you? We are currently working through a very large number of requests, so please bear with us as we'll try to get to you as soon as we can. Hope it all will be solved, my hands shaking. I'm not too young for all these things. I did send 2 or 3 mails already, will play SSF from now for not doing any actions on my character and hope you rollback everything to the point before I went to bed. Thanks for answers, hope it's all will be fixed.	Posted by wimm2014#0791 on Dec 19, 2024, 8:14:15 PM Quote this Post