PC PoE2 no points from supporter pack

NOW IT SAYS THAT I DON'T EVEN HAVE ACCESS TO THE EARLY ACCESS BRO WTF

simmilar issue here, have the supporterpack and the orgham one but didnt got any points nor mtx or keys. its frustraiting and even to wait for almost 2 weeks soon that it gets fixed.
Same problem here.

Sent message to support days ago and no received answer yet. How must we report that issue?
same here, no coins then at the end no EA anymore game is gone :(
I have an Early Access account, I got yesterday. I do not have my 300 coins either.
So, POE2 fam... Has anyone received their points after they were scally-wagged by this 2x accounts, 1x login debacle?
and my problem continue...
I got my points but on the false new account.

But as I understand it, all the coins will be lost once I "merge" the accounts. It only means I can shift the access to PoE2 from new account while forfeiting the whole support pack or I have to leave them split if I don't want to concede items / achievements etc.....

https://www.pathofexile.com/forum/view-thread/3674388
i got a poe2 on steam no 300 coins what happen 2 the 300 that comes with early access
Hey there, if you have already contacted us at support@grindinggear.com, we will respond to you as soon as we can. We are currently working through a large number of support requests, but please rest assured we will get back to you as soon as possible.

As mentioned in our forum post here: https://www.pathofexile.com/forum/view-thread/3616595 we ask that you refrain from sending follow up emails as this can create further delays. We will get to your email as soon as we can!
Need help with anything? Feel free to contact us at: support@grindinggear.com :)

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