Account locked Help

Day 1 of being locked. So I guess I need to wait for 40 days just to get to the right people who can help support?

Anyone here who had their accounts unlocked already?

Day 47 still locked

I'm also under the water for this to get unlocked, it's been almost a month now for me. What a support speed, at least they should tell us why, i don't even know why I got locked. My new account is also scary to play, not sure when they lock again then if they do, I will stop supporting this game completely, been topping up too much and they think our money is out of thin air