Twitch account linked and rewards went to wrong account

Same here :( Support-Team, please help!
Unfortunately in the same boat =.=

You know it's bad when someone who never post.... post and its the Exact same problem :(
I am on the same boat, too.

If anyone finds a solution or gets an answer, can you up this post?
same...
Same here happening to my account. Did not realised that PoE2 created a separate PoE account. Tried linking and it didn't work.
Same problem here. Tried to contact support by email but just got a error message that it cannot be sent at this time:
"The response was:

The user you are trying to contact is receiving mail at a rate that prevents additional messages from being delivered. Please resend your message at a later time. If the user is able to receive mail at that time, your message will be delivered."
Hello,

Same problem here.

- I have bought 2 EA Keys
- Watched Twitch for the Drops
- Participated in the Beta in the summer and now in the last week before launch.

All MTX Coins and all rewards are on the other account ( which I forgot I had ). Now I cannot use any of them on the current account - the one which I registed for PoE2.

I have e-mailed support - somehow the e-mail got through and they said that the other account ( which contains all rewards and MTX ) can be selected from the character screen - Really ?

I would like all the MTX + Rewards + Twitch + everything from that very old account to be shifted to the new one.
Ah I see you can actually on the top right select your other account and the rewards are there!

Sad thing is this means you have to start over your character(s).

I'm still hoping a full actual merge of accounts is possible.

EDIT: I totally forgot about the coins not being on the second account so swapping to my old account on which the twitch rewards are means that I don't have my early access coins :(
Last edited by Tryant#4980 on Dec 9, 2024, 10:53:32 AM
Hello,

Same problem here.

- I have bought 2 EA Keys
- Watched Twitch for the Drops
- Participated in the Beta in the summer and now in the last week before launch.

All MTX Coins and all rewards are on the other account ( which I forgot I had ). Now I cannot use any of them on the current account - the one which I registed for PoE2.

I have e-mailed support - somehow the e-mail got through and they said that the other account ( which contains all rewards and MTX ) can be selected from the character screen - Really ?

I would like all the MTX + Rewards + Twitch + everything from that very old account to be shifted to the new one.
I have the same exact issue, emailed support, if anyone gets more news please post I will do the same. good luck everyone

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