POE2 keeps freezing my computer

TL;DR
Have an AMD system?
Install HWMonitor (free) and keep it open on another screen or in the background. See if the CPU (package) temps peaks (90+c). If so, try and set your CPU cooler to MAX permanent and see if the freezing dissapears (the peaks should be way less). Freezes gone? There's your problem.
Fixes can be reseating CPU cooler with new compund (like i did), upping your fan profile for CPU cooler, etc etc.
Maybe there's even a Bios option to disable thermal limits/protections on the CPU, dunno. Wouldn't recommend though :)

Long story:
Just to post this for anyone who comes here through google, my 2 cents:
I've had the freezing/crashing issues as well and they were VERY frequent.
Like 1/2 of the times i entered a map it would crash and ever 10-15 minutes of playing.

Setting affinity so POE2 would not use CPU 0,1 and 2 (yes, i needed 3 for it to work) did alleviate some of the problems, not all.

Now my "important" message and what FIXED it for me:
I just built a new PC based around an AMD platform 9800X3D with Lian LI Galahad II 360 cooler.

Since the PC is really new, i immediately doubt my new pc as the culprit so i took a different route to find the problem. Since i've got my RAM overclocked (8000MHZ) and my 9800X3D undervolted and overclocked, i assumed i f*cked up.
So i always have HWmonitor and task manager running on a separate screen.

What i saw was that when loading a map (hideout less so) the CPU would peak to 100% and since the cooler would need a couple of seconds to speed up, CPU temps would peak somewhere between 90-100c, which is really high, since it would only be around ~65 when playing. After a few seconds when the cooler would've sped up, temps would fall back to normal. Ive never seen these peaks on intel platforms, those temps would rise more slowly so a cooler could keep up.

Everytime it froze, the temps were that high.
Since i saw the peaks on different loads/games as well, i already ordered new thermal compound to reseat my CPU (Arctic MX-6).
I reseated my CPU cooler today with the new compound. Roughly 10c less across the board.
Ive been playing POE2 now for a couple of hours, without an incident!

I'll admit, a quite drastic approach and fix, but it should be easy to test for yourself as stated in the tl;dr.

Sorry for the long post, but if it helps only one other person, it was worth :)

same

+1

Still having the issue can't do anything about it...

How is this not fixed yet...? It's been a month and it's still happening

POE2 PC Freeze Investigation

Health Checks on the System

Ensured all drivers and BIOS are up to date.

Tested SSD, HDD, and M.2 disk health (No issues).

Tested RAM memory (No issues).

Monitored CPU temperatures—no thermal throttling, temps remain steadily under 70°C with some slight spikes just above 70°C.

Tests Conducted

Tested other demanding games known to stress the system (No crashes in Ready or Not, Marvel Rivals, Hell Let Loose, etc.).

Uninstalled KB5048667, which some users on the POE2 forums claimed caused PC freezes (No effect).

Undervolted CPU to check for stability improvements (No effect).

Disabled UPnP in router, as Windows event logs pointed toward it as a potential issue (No effect).

Reinstalled network drivers based on Windows event log suggestions (No effect).

Ran benchmarks to stress-test the system (No issues under load).

Verified game files via the game client (No effect).

Bought a new computer (upgraded from Ryzen 5600X + RTX 2060 to Ryzen 9800X3D + RTX 4080 SUPER) with all new components (Issue persists).

Attempted to replicate the issue by watching 1080p videos and Netflix while playing POE2 (Cannot consistently replicate; occurs randomly, mainly when transitioning to new zones).

Streamed at 60 FPS (Discord & Twitch) while playing POE2—system froze after transitioning through three zones.

Encountered error: "The service l1vhlwf could not start due to the following error: There is no available hypervisor function for the user."
Attempted to disable Hyper-V using PowerShell command bcdedit /set hypervisorlaunchtype off (No effect).

Findings

The crash occurred twice while teleporting around zones, specifically in Ogham Farm Fields.

The issue appears to be caused by shader loading, which seems to be the root cause of the problem.

Things I Won't Test

Downgrading Windows to 23H2 – While many have recommended this as a solution, I have yet to try it.

Using Affinity as a Workaround – I am aware that this method works, but I refuse to use it.

Pictures




Fix ur game GGG.

EDIT: I tried to undervolt both cpu and gpu, issue goes away for a while and then comes back, not as frequently but it does still happen. Problem is not related to hardware issues or factory OC. It is 100% the game that is causing this problem. Multithreading + shaders are my suspected cultprits.

Downloading PoEUncrasher on Github fixed my issue with 24H2 freeze, the app automatically removes 2 cores during loading screens and then gives the cores back.

So I have asus N7600P
I7 11300 . Rtx 3050 4gb
And 16 ram and ssd
The game is freezing like i am playing on dandy!
Fps 20-30 and cpu 100%
No additional programs are running! Only one game.
I didn’t see the requirements for hardware before and started thinking maybe i need to by
32gb and rtx 4070 with 12gb, but seams this is not a case. And problem some there.

What kind of hardware do you use?

Also, I too experienced full freeze and only restart button was helping when i moved from location to location!
And aslo, iat the beginning it was not so, some update brought it to the game.

Not only loading screens, not only since last update, since day 1, gotten worse, gotten better, but never gone away.

Not POE freezing. This nonsense locks up the entire pc. No BSOD, no CTD, FROZEN.

No other application in the history of my time with computers since 1990 has done this nonsense. Fix broken garbage.