"your account doesn't have access to path of exil 2 early access"

I wanted to do as you recommended and recover the password, the link you provided is to recover the password for the assigned email, after confirming that I am not a robot (XD) I get the message "An email will be sent to your email address to reset your password" <<<< to which email if nothing is assigned?? XD

I managed to restore the email by redirecting it through another email, but I still have information that I do not have access to the game during early access, the account is connected with the mail with which I purchased the key, and verified with the Steam account I have been using for years.

Please tell me, JC_GGG and Drew_GGG, where did I play these 200 hours? where is my character and all progress saved?

If I skip further discussions, I will buy another key, even directly from you or on Steam on the account from which I am writing

Will purchasing another key give me access to this account?

BTW - in POE 2 I had a few cosmetic features (portal, pet) that were transferred from POE 1, so it worked fine

If you can't reply to my previous post, please at least reply to my email.
I am in contact with the seller's support and it is possible that they will be able to solve the situation and help me and others, just a little cooperation is enough

Are you doing anything about this error? no response on the forum, no response to e-mail. and don't answer here with the formula you paste everywhere, please answer when will I be able to play the purchased game again??

I demand an answer to the email I sent or here via the forum, I paid for the game and you don't allow me to use it, it's most likely your mistake or intentional action, many people report the same error and you just paste the same verse in the answer.

I made arrangements with the store where I bought the key

unlike you, they respond regularly, below is an excerpt from today's email

"Please check if you've received a response from the support team about why the key was revoked from your account. If you received the response, please provide a screenshot of it.

Unfortunately, the seller cannot provide a refund without this information."

Please tell me what is the reason for withdrawing my access to the game from your point of view, so that I can continue the conversation with the key provider

Bzyku