Hard crashing PC locks up

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Cainrith#2807 wrote:

Was your crash a crash to desktop or a locked out PC requiring shutdown via power button?


It was always crash to desktop without any errors or sometimes it was a stuck on loading screen with cogs spinning. Music plays and nothing happens. All of those problems gone after CPU fix I mentioned above.
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Cainrith#2807 wrote:

Was your crash a crash to desktop or a locked out PC requiring shutdown via power button?


It was always crash to desktop without any errors or sometimes it was a stuck on loading screen with cogs spinning. Music plays and nothing happens. All of those problems gone after CPU fix I mentioned above.


That's not the problem in this thread. Although your fix is great for the other thread(s), the ones with crash to desktop and loading stuck leading to desktop crash.

This thread is about the hard crash where event viewer not even registers a problem and PC locks up until you manually shut it down via pressing the power button.
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Cainrith#2807 wrote:
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Pyroga#2822 wrote:

There is probably more chance that your hardware fails because of a power surge from your electrical outlet than from a hard freeze because the CPU goes to 100% on all cores and you have to hold the power button. Holding down the power button cannot harm your pc, it's designed that way. Even plugging out the cable shouldn't although it's probably more risky.
Having your CPU lock up for a few seconds before you reboot won't do anything. It can absolutely sustain that and high temps as well. Now if you leave it in that state for day, that's another story but "people with a brain" wouldn't do that, right?
Modern CPUs and MOBO come with built safeguards that prevent this, so it probably wouldn't even be possible.
If you're scared for no reason, please do and don't play the game, it's that simple, but don't spread misinformation.


Even 0.1% chance is too much for an issue like this. And chances are much higher than 0.1%, although still low.

"Holding down the power button cannot harm your pc, it's designed that way." I will tell you an important rule in engineering(and life in general): "A failsafe is not a feature." In this case the power button shutdown mechanism is designed as a failsafe for situations where the OS or system becomes unresponsive. It is not intended to be the primary or routine method for shutting down a PC. Using it frequently undermines the purpose of a controlled shutdown process.

Incompleteness of shutdown process interrupts system operations, which can interrupt critical tasks leading to data corruption. Even with modern file systems, an abrupt shutdown may leave temporary files or critical system configurations in an inconsistent state, requiring repairs during the next boot.

In mechanical drives, a forced shutdown could interrupt the normal parking of the read/write head, potentially causing minor wear. While rare, repeated occurrences could increase the risk of a catastrophic "head crash", a severe mechanical failure in a HDDs that occurs when the read/write head, which hovers right above the spinning platters, comes into direct physical contact with the platter surface. Since the platters are coated with a thin magnetic material used to store data, any contact with the head can cause permanent physical damage and data loss.

For SSDs, which lack moving parts, and rely on firmware to manage data, if a forced shutdown interrupts critical internal operations (like garbage collection or wear leveling), it could result in data loss or even firmware corruption.

There is also electrostatic and capacitive effects. The key here is "Charge Imbalance". Capacitors in power circuitry store charge. A sudden shutdown might not allow for controlled discharge, which could affect components over time due to uneven stress cycles.

Another problem you might encounter is with all-in-one (AIO) liquid cooling systems. In these the pump is responsible for circulating coolant through the loop. An abrupt power cut halts the pump's operation instantly, which can leave coolant stagnant in the system. Stagnant coolant may allow air bubbles that were previously suspended in the liquid to collect in the pump or tubing. When the system restarts, these bubbles can disrupt the normal flow of the coolant, causing cavitation (tiny air pockets in the pump), which manifests as unusual sounds like gurgling, grinding, or rattling.

In some other cases where the cooler was already on its last legs, if the liquid cooler contains any sediment or impurities, sudden stops could lead to clogging in the radiator or pump, potentially resulting in noise or reduced performance. I am mentioning this because there is a person in this very thread that was talking about "weird sounds" from his cooler so when I read that I thought about what might have caused it.

There is also how this crash is (supposedly) happening in the first place: 100% CPU utilization. This happens in a spike format. A sudden spike to 100% CPU utilization generates significant heat in a short period. If the system crashes at this point, the CPU may remain hot while cooling mechanisms (fans or pumps) that should have been dissipating heat are not functioning because forcing a shutdown stops cooling systems immediately. The residual heat can cause localized overheating, particularly in the CPU die (and Voltage Regulator Modules on the motherboard). Repeated instances increase the risk of thermal degradation.

The sudden power-off may induce transient voltage fluctuations, which can harm sensitive components like the CPU, GPU, or motherboard power circuitry. These components are especially vulnerable during high load conditions.

There is also the capacitor strain: The power delivery systems on the motherboard and power supply unit (PSU) experience increased strain during peak utilization. Abrupt shutdowns can exacerbate this strain, leading to shortened component lifespan.

For air-cooled systems, fans running at high speeds during 100% CPU utilization experience mechanical stress when stopped abruptly. Over time, this can degrade fan bearings or motors.

For any component that is already on its last legs, an event that would lead to shortened component lifespan might be the finishing blow.

And remember, this is not once in a while event, these crashes happen frequently, with short intervals(if one keeps playing the game after the crash and crashes again and again and again).

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Pyroga#2822 wrote:

And as always, just saying "use your brain" is not a valid way of proving your point. Bring some concrete evidence or remain quite.


I never said "use your brain" at any point. Are you sure you are not confusing people you are answering to?


Thank you for an actual detailed answer with knowledge, really informative. Although I would argue that based on information collected here, chances are way below 0.1% but that's just a wild take. And if chances are that low, you shouldn't be afraid, at least not to the extent that people convey over here. They sound like politicians playing over fear to spread malicious ideas and you see where that lead us, either in the past or the present. You have a chance of dying riding your bike, are you going to avoid it at all cost?
My sole goal is to convey the most trustworthy information we have about it, actually hoping for answers like you, so again, thank you.
And as a byproduct, I get a little fun to annoy people that fails to have basic reasoning, actually highlighting who can be trusted or not.
If you're so eager to play that you want to find a workaround that involves getting a few crashes and reboots, you shouldn't be worried about it, it's the same as dying riding your bike.
To finish, I know you didn't say to use your brain, I was just adding it for the rest of the inaudible mass that strut like pigeons over a chess board, knocking down pieces while gargling that they won.

EDIT: It's obvious (or not lol) to anyone that has followed the thread but there are reports of different kinds of crashes. For some people, such as me, it's only while loading into the game the first time, mouse slows down to a full stop and the entire system becomes nonresponsive. This issue seems to be most likely caused by the 24h2 update of Windows. Other cases include crashing when teleporting or just having loading while in a session. Those issues appear to be separate and are experienced on 23h2 or even Windows 10 if I recall correctly so please, stop saying as well that 24h2 is not the culprit, because it's rather likely that it is in some cases.
Last edited by Pyroga#2822 on Dec 12, 2024, 2:33:56 PM
The BES workaround worked for me for a while but the problem is back.

I played the game 3 days in a row without any freeze. But since yesterday the game is unplayable. Hard freezes on the loading screen.

The only modification I made on my PC was to install the KB5048667 update. Maybe the latest poe patch made the problem worse...
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Pyroga#2822 wrote:

My sole goal is to convey the most trustworthy information we have about it, actually hoping for answers like you, so again, thank you.
And as a byproduct, I get a little fun to annoy people that fails to have basic reasoning, actually highlighting who can be trusted or not.


it is very reasonable to assume that your hardware/software will break when you force a restart because it is very unusual for a game in recent history to cause a total system malfunction.
YOU are not trustworthy for saying that this is fine
Last edited by godimpulse#1516 on Dec 12, 2024, 2:41:35 PM
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Cainrith#2807 wrote:
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Cainrith#2807 wrote:

Was your crash a crash to desktop or a locked out PC requiring shutdown via power button?


It was always crash to desktop without any errors or sometimes it was a stuck on loading screen with cogs spinning. Music plays and nothing happens. All of those problems gone after CPU fix I mentioned above.


That's not the problem in this thread. Although your fix is great for the other thread(s), the ones with crash to desktop and loading stuck leading to desktop crash.

This thread is about the hard crash where event viewer not even registers a problem and PC locks up until you manually shut it down via pressing the power button.


We don't know that they aren't related as I experienced both. I have had crash to desktop as well as hard locks.
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Pyroga#2822 wrote:

My sole goal is to convey the most trustworthy information we have about it, actually hoping for answers like you, so again, thank you.
And as a byproduct, I get a little fun to annoy people that fails to have basic reasoning, actually highlighting who can be trusted or not.


it is very reasonable to assume that your hardware will break when you force a restart because it is very unusual for a game in recent history to cause a total system malfunction.
YOU are not trustworthy for saying that this is fine


Again, following thousands of crashes reported in this thread, the cemetery of GPU and/or CPUs still remains empty (besides an old 1080 or something that was overheating for over a year, may it rest it peace). We heard a report of an AIO singing a slight buzz but at that point, you should check the placebo effect. It is rather unlikely that a full freeze caused by software would damage your hardware, you can do your own research online. Same with holding down the power button. You can reasonably assume whatever you want, but evidence is stating otherwise.
You can never know that you're right, just be proved that you're wrong and as of right now, I'm not wrong. Happy to change my mind anytime.
Imagine reading these posts and having some random online telling you they fixed it by reinstalling windows only for you to do the same and it not fix a single thing. LOL. There is currently still no valid fix for this issue. Unfortunately, it is best to just wait it out until GGG actually comes up with a resolution.
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Imagine reading these posts and having some random online telling you they fixed it by reinstalling windows only for you to do the same and it not fix a single thing. LOL. There is currently still no valid fix for this issue. Unfortunately, it is best to just wait it out until GGG actually comes up with a resolution.


There are multiple issues, if yours is mouse slowing down while in the first loading screen to a full freeze, downgrading to Windows 23h2 is mostly likely to work and worth a try. Just doing random shit because someone said it without explaining its own situation is obviously bad.
deleted, double post for some reason
Last edited by Pyroga#2822 on Dec 12, 2024, 2:58:31 PM

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