Claiming PoE 2 Early Access Key on Xbox

Wait, so I've spent money on the site and now I need to spend it again in the Xbox store? Really? Why isn't this information clearly stated on the website?

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Twelfie#8241 wrote:

Wait, so I've spent money on the site and now I need to spend it again in the Xbox store? Really? Why isn't this information clearly stated on the website?

Welcome to the club.

The information is now on the FAQ but I swear it wasn't there before.

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Pikolo321#5121 wrote:

Hi i did the same there ware no information if you buy in website Early Acces key it not gonna work on microsoft story even if that acounts are linked together with poe site can i get me money back ? then buy it on xbox store or can you just cd key acces for xbox? how it work?

Email them for a refund. Include the transaction code you received by email.

A refund is not a option for people on PC that wan't to give +1 to their friends on xbox etc.

I don't get it - why GGG can't give the game free like PoE1 and just check the GGG-Acc. for validation of the +1 key.. or purchase from MS-Store..

Thats rly not fair imo
Now I got unused keys and friends that can't join the path of exile²..

Can we get a update from ggg on this? I got a key from lifetime purchases and would like to play on Xbox. Can't we have a free option on the Xbox store so we can play there too? My account should be already linked!

I guess I'm joining the club of folk who got dupped into thinking he could give out keys to his friends only to realize they all have to share the same platform... I purposely bought the biggest pack they had wanting to support this awesome looking game and share the fun with my buds, only to hit this very disappointing wall. I will admit I am very frustrated with this, and it has somewhat killed my excitement. So much so that I skipped playing during the weekend while sitting on a support e-mail that has yet to be answered, hopelessly hoping I could resolve it somehow and play with my friends, but no luck.

I’m writing this post to vent a bit, but I’m not trying to be offensive or mean just express my disappointment. I don’t understand why we could not have just gotten “access” to the extra keys and then when claiming them have the capacity to choose a platform like how we claim the steam or epic store client keys. We should have been able to click on the key access and select which specific key we want, be it for Xbox, PC or PS4.

I hate myself a bit for still wanting to play, a part of me wishes I could refund this game and offer no support, but I’m desperate for a good game and this is a good game, just really wished I could have shared the fun with my buds the way I intended… I know this is just a pointless rant on a forum on the internet, but it makes me feel a bit better knowing I was not alone in this and wanted to share my story.

Same problem here, I sent an email to support on Saturday morning, still no answer.

So if im understanding this correctly even if I Purchased The early Access package on pc with the extra early access keys, or if I was given an early access key from a friend i cant use it on Xbox unless i purchase The P.O.E. 2 Early Access supporter packs thru the xbox / microsoft shop ?

Basically every pack comes with at least 1 key that automatically gets applied to the account it was purchased on and it unlocks the game ONLY on the particular platform it was purchased on.

Additionally, if the package has any Extra Keys they can ONLY be used in the platform it was purchased on.

So if you buy a package here on PC and get +1 Extra Key you can only give it to someone who will use it on PC. If you want to give it to someone on XBOX or PlayStation you cannot, well technically you can give it to them, but it won't work for them on those platforms, it will only work if they use them on PC.