Technical Support - POE 2 supporter pack on STEAM - Forum

" Ephilious#7863 wrote: Do you know how I can fix it? what platform are you usually playing. Logout and use that excatly method to login to poe .com (aka if you primary use Steam do not create another web account) This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong? quote from the first page: "Please post one thread per issue, and check the forum for similar posts first" This is the end of forum signature	Posted by neohongkong#0222 on Nov 22, 2024, 1:39:19 PM Quote this Post
I am using Steam	Posted by Ephilious#7863 on Nov 22, 2024, 1:56:35 PM Quote this Post
Joining in the train of people with the same issue. Contacted ggg support as well so hopefully a solution soon.	Posted by SpockOneX#0947 on Nov 22, 2024, 1:58:02 PM Quote this Post
Ive uninstalled reinstalled and logged in with my original info and its still the same empty account.	Posted by Ephilious#7863 on Nov 22, 2024, 1:58:11 PM Quote this Post
" Ephilious#7863 wrote: Ive uninstalled reinstalled and logged in with my original info and its still the same empty account. are you using Steam to login in this web account Ephilious#7863" Do not enter your email as it is likely another account. Do not use standalone client either as it would not accept your steam account info This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong? quote from the first page: "Please post one thread per issue, and check the forum for similar posts first" This is the end of forum signature	Posted by neohongkong#0222 on Nov 22, 2024, 1:59:53 PM Quote this Post
" ChaseMe2TheSky#5936 wrote: Good to know that I'm not the only one - bought King of the Faridun Supporter Pack through Steam, PoE 2 is now showing in my library, but no points/microtransactions in PoE 1. Waiting patiently for resolution. Took about 12 hours - points, MTX and the activation key have arrived.	Posted by ChaseMe2TheSky#5936 on Nov 22, 2024, 2:01:45 PM Quote this Post
Ok. This is throwing my brain for a loop trying to keep track of where this conversation starts and ends on this web page. Is there a way we can communicate in private? Last edited by Ephilious#7863 on Nov 22, 2024, 2:10:31 PM	Posted by Ephilious#7863 on Nov 22, 2024, 2:08:54 PM Quote this Post
I am using Steam fyi	Posted by Ephilious#7863 on Nov 22, 2024, 2:11:55 PM Quote this Post
" olorin84#1191 wrote: Same issue, i bought one for me and one gifted nothing happened 6 hours have passed. we just got mine and my firiend's gift. Its about time iguess.	Posted by olorin84#1191 on Nov 22, 2024, 2:13:27 PM Quote this Post
" Ephilious#7863 wrote: I am using Steam fyi contact support if you suspect you merge accounts wrong and lost all character even login poe using steam client It is showing you have only 1 level 1 character right now https://www.pathofexile.com/account/view-profile/Ephilious-7863/characters This is the start of forum signature: I am not a GGG employee. About the username: Did you know Kowloon Gundam is made in Neo Hong Kong? quote from the first page: "Please post one thread per issue, and check the forum for similar posts first" This is the end of forum signature	Posted by neohongkong#0222 on Nov 22, 2024, 2:15:45 PM Quote this Post