Feedback and Suggestions - Fix the bugs in the game! - Forum

Especially those which should be easy to fix like the Harvest 'Crop Rotation' bug where it doesnt show the correct stuff on the panel. Edit: Added to make it more clear what this topic is about. " What I believe in are deeds / visible results - in this order: a) Bugs fixed in the game, and put the fixes into patch notes. b) Better feedback to players who report bugs, put it into the forum where they are reported. The quota of threads with "GGG" seems to be <5% now. And dont just move threads off the bug forum without comment. It takes time and effort for players to report. Giving them zero feedback discourages making bug reports. c) Uptodate bug list (technically there is a known issues page) - just look at the last update of this way too short list: Last edited by Kieren_GGG on Jan 30, 2024, 4:28:14 AM Edit: Letter by Jixa87 from https://www.pathofexile.com/forum/post-reply/3526332#p25341435 regarding this topic: " Dear GGG, We understand there are a myriad of bugs within the game, we understand the focus is on POE2, we understand that resources and finances are constrained and limited. However, Trawling the poe forums and reddit, it's clear that there are a number of bugs still persiting throughout the game. Specifically the ones that users encounter on their day to day journeys throughout Wraeclast. Currently, There isn't sufficient response on the news or forums to rest our quarrels with these issues. From Client Crashes, desync issues, primary functionality of the game like Atlas passives, specifically, but not limited to, Grove and Bestiary. I believe it would satisfy the players of Path of Exile to hear more about what bugs are in-scope and have been, or scheduled to, be triaged with the team. We don't need to hear about new functionality on the horizon, that's reserved for league launches - so if the plan is to re-scope the functionality as an alternative to fixing the issue, just simply let us know it's being addressed. We're not expecting these bug fixes to be dropped in a daily production release, we know it takes time to develop, test and deploy updates. We're just simply asking for acknowledgement of the bugs that are important to us, because they impact us. Players will continue to submit bug reports, post on reddit and the forums about their issues, but there is no Known Issues page that can be referenced to say "Oh yeah that bug is acknowledged, check out this page" So we're left to guess whether the bug is even acknowledged by the company. No wonder it's lost, it's in the middle of the jungle! Last edited by Zrevnur#2026 on Jun 6, 2024, 8:24:16 AM Last bumped on Nov 18, 2024, 3:37:41 PM	Posted by Zrevnur#2026 on May 28, 2024, 3:47:13 PM Quote this Post
There is a section in this forum for Bug Reports, have you tried there? I'd imagine for a game this size, their list of bugs would be in the hundreds and thousands... it would take a lifetime to fix them all, thus they will need to prioritse on the ones with the highest impact.	Posted by Jixa87#1706 on May 30, 2024, 12:51:34 AM Quote this Post
" Jixa87 wrote: There is a section in this forum for Bug Reports, have you tried there? I have kind of stopped posting bugs there because - see thread title - they dont fix them. Some they even deny they exist. And the mentioned crop rotation update bug has been long posted on reddit - thats also where I found out what exactly is wrong. " Jixa87 wrote: I'd imagine for a game this size, their list of bugs would be in the hundreds and thousands... it would take a lifetime to fix them all, thus they will need to prioritse on the ones with the highest impact. Guess this is where we disagree. IMO they should fix all easily fixable bugs. And all it would take is "the boss said so" - not a "lifetime". (And I would argue the crop rotation bug does have quite a strong impact vs easy-to-fix ratio but this isnt the point of my post.) No wonder it's lost, it's in the middle of the jungle!	Posted by Zrevnur#2026 on May 30, 2024, 8:42:56 AM Quote this Post
" Zrevnur wrote: I have kind of stopped posting bugs there I'm sorry, but I can't find any bug reports you made there. Can you give us at least a link to your bug reports so we could know what is this about? Biggest compliments for my crafted items - "bs, they must have been RMT'ed" I'm disabled, I have rare case of semperduravera, so I can write things that may look rude, but it is because of disability - I'm forced to tell truth using words you may not like. Last edited by Nomancs#6176 on Jun 2, 2024, 4:33:38 AM	Posted by Nomancs#6176 on Jun 2, 2024, 4:28:14 AM Quote this Post
Fix the bugs in the game! Auctioneer House - is a MUST!	Posted by SilverWF#6383 on Jun 2, 2024, 5:15:22 AM Quote this Post
" SilverWF wrote: Fix the bugs in the game! Takes time to sift through the haystack looking for needles in the code. We don't have that kind of time. Besides doesn't seem to hurt sales.	Posted by Glorfndel01#6465 on Jun 2, 2024, 6:58:02 AM Quote this Post
" Nomancs wrote: " Zrevnur wrote: I have kind of stopped posting bugs there I'm sorry, but I can't find any bug reports you made there. Can you give us at least a link to your bug reports so we could know what is this about? This is not specifically about my bug reports. The topic of my bug reports is tangential to this topic at best. Nonetheless I have made a good number of bug reports in the past. Some where killed (moved away, not searching for these). Others were not - easy to search for me so you get a few: https://www.pathofexile.com/forum/view-thread/3455013 https://www.pathofexile.com/forum/view-thread/3419641 https://www.pathofexile.com/forum/view-thread/3407002 About the crashes: Its possible they fix some but they will happily make new kinds of crashes instead so this is a an endless circle. In the patch notes they also dont tell which "client crashes" they fix. https://www.pathofexile.com/forum/view-thread/3420529 If they fixed this one then it took them a long time. Dont think they did but not sure either. https://www.pathofexile.com/forum/view-thread/3420524 Far as I remember they never fixed the TotA bug. And teleporting UFOs still happening I think. And few days ago I got a desynced boss slam in 'Primordial Pool', this has been reported (on reddit at least) before. Edit: And just witnessed a teleporting (not 'Ambushes') Necromancer-type mob in Transportation safehouse area, for some reason the Necromancer-type mobs are particularly affected by this. Anyway this topic is not about my bug reports. Its about bugs being known to many players (because they were posted on reddit etc) and GGG not fixing them. Like the Harvest Rotation panel display bug. Or the bug where the Atlas tree display doesnt display the correct Atlas tree. Or the bug where after socketing/unsocketing Voidstones stuff on the Atlas map doesnt update properly. Or doesnt update at all without switching areas. Or the delve bug where it doesnt zoom to the latest spot. Such should be easy to fix but none (that matters at GGG) seems to care unless maybe players make it clear that they do. And thats what this thread is for. No wonder it's lost, it's in the middle of the jungle! Last edited by Zrevnur#2026 on Jun 2, 2024, 4:03:15 PM	Posted by Zrevnur#2026 on Jun 2, 2024, 11:50:52 AM Quote this Post
" Nomancs wrote: so we could know what is this about? Kind of missed the apparently-you-dont-know part. So for those who are (blissfully or otherwise) unaware of the many unfixed bugs in the game one clear and simple to show one - the Harvest Crop Rotation panel display bug: And if somehow you cant see it due to whatever reasons this spoiler will maybe help: Spoiler This is the same situation after portaling out and back in without doing anything else. No wonder it's lost, it's in the middle of the jungle!	Posted by Zrevnur#2026 on Jun 2, 2024, 12:54:52 PM Quote this Post
Oh, this one. I think I may have encountered it once or twice in the past. I'm not sure if reporting bugs on reddit or discord is a proper place, but posting them in suggestions doesn't sound helpful either. Biggest compliments for my crafted items - "bs, they must have been RMT'ed" I'm disabled, I have rare case of semperduravera, so I can write things that may look rude, but it is because of disability - I'm forced to tell truth using words you may not like.	Posted by Nomancs#6176 on Jun 2, 2024, 10:55:55 PM Quote this Post
" Zrevnur wrote: " Nomancs wrote: " Zrevnur wrote: I have kind of stopped posting bugs there I'm sorry, but I can't find any bug reports you made there. Can you give us at least a link to your bug reports so we could know what is this about? This is not specifically about my bug reports. The topic of my bug reports is tangential to this topic at best. Nonetheless I have made a good number of bug reports in the past. Some where killed (moved away, not searching for these). Others were not - easy to search for me so you get a few: https://www.pathofexile.com/forum/view-thread/3455013 https://www.pathofexile.com/forum/view-thread/3419641 https://www.pathofexile.com/forum/view-thread/3407002 About the crashes: Its possible they fix some but they will happily make new kinds of crashes instead so this is a an endless circle. In the patch notes they also dont tell which "client crashes" they fix. https://www.pathofexile.com/forum/view-thread/3420529 If they fixed this one then it took them a long time. Dont think they did but not sure either. https://www.pathofexile.com/forum/view-thread/3420524 Far as I remember they never fixed the TotA bug. And teleporting UFOs still happening I think. And few days ago I got a desynced boss slam in 'Primordial Pool', this has been reported (on reddit at least) before. Edit: And just witnessed a teleporting (not 'Ambushes') Necromancer-type mob in Transportation safehouse area, for some reason the Necromancer-type mobs are particularly affected by this. Anyway this topic is not about my bug reports. Its about bugs being known to many players (because they were posted on reddit etc) and GGG not fixing them. Like the Harvest Rotation panel display bug. Or the bug where the Atlas tree display doesnt display the correct Atlas tree. Or the bug where after socketing/unsocketing Voidstones stuff on the Atlas map doesnt update properly. Or doesnt update at all without switching areas. Or the delve bug where it doesnt zoom to the latest spot. Such should be easy to fix but none (that matters at GGG) seems to care unless maybe players make it clear that they do. And thats what this thread is for. I have reviewed the previous posts, with experience in the IT industry. I can confidently confirm, you have provided insufficient information to provide the team with the ability to identify the issue and remediate. First thing you must know is, if a bug is not replicable, it's impossible to triage. Imagine walking into the doctors and stating, my arm sometimes feels funny. The doctor looks at the arm and says, looks fine. Yeah well it looks fine now, but 20mins ago it wasn't. Provide clear information to the problem. You can never ever assume two people looking at the same screenshot have the same interpretation. For the best results, use this format. Currently; When entering grove, this issue appears (describe the issue) then write what your expectation is Expectation; When entering grove, I would expect to see this that and the other thing. Otherwise, how is a business analyst supposed to describe accurately the problem to the developer? Yeah this users does this thing and it crashes. Step 1 is, can i replicate the problem? - No, then I can't clearly identify what the bug is to fix it.	Posted by Jixa87#1706 on Jun 2, 2024, 11:46:06 PM Quote this Post