EU Latency/Connectivity Issues [Deutsche Telekom/1&1]

Anyone playing with a VPN that works?
Can cost something, i dont care. i just wanna fucking play
"
Dub_y0 wrote:
Anyone playing with a VPN that works?
Can cost something, i dont care. i just wanna fucking play


https://www.hidemyass.com

iam testing the 7 day test version right now, connected to "Frankfurt VPN"

working great. did a few maps t11,12,13; some delve action and a full temple run. ping around 18-22, no lagspikes and no packet loss.

working surprisingly great


"The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart."
what a shame that we have to use VPN to play the game cause GGG is unable to do anything that the routing to the servers they rent gets better.
"
PotaHari wrote:
"
Metallat wrote:
My char is in hardcore, i cant play until this is fixed. Wtf is going on? Why is nobody reacting on this?!


Because they can't likely do anything about it. As I mentioned in another thread, the connection issues from DTAG customers seems to be a peering issue. Problems of that kind aren't solved over night (or days, or weeks, in case of Telia/Telekom even over years). GGG has limited options on this (if their provider even offers one) and a solution (like a better uplink to the DTAG network) may be expensive. Don't expect Telekom to do anything about it, their peering problems exists for years.

I really hope my guesses are wrong, actually I can't do additional teste because of work.

A solution for the DTAG connection issues could be using a VPN like HideMyAss. They have several server in Berlin in FRA which don't rely on the DTAG network. Telekom support suggested that a few months ago, as I had other peering issues with Telekom via Telia and it worked.


In short: If you have heavy connection issues on EU-Gateways, but Washington works, try VPN. You may have to pay between 5-10€ per month, but it should bypass the guessed peering issues. Most good VPN provider have trial accounts, so test it out (will test it in the evening, currently at work).

Please note: Everything written in this post counts only for Telekom connection issues (and Provider using the telekom network, like 1und1) and is based on the assumption, bad peering is the culprit for the connection errors.

Here's a list (and tests) for various VPN provider (written in german):

https://www.netzwelt.de/vpn/sicher-netz-besten-vpn-anbieter-vergleich.html#vpn-vergleich-nummer-1

Also good, but not in the list:

https://www.hidemyass.com/de-de/index

What about ps4 users ?
"
PotaHari wrote:

Because they can't likely do anything about it. As I mentioned in another thread, the connection issues from DTAG customers seems to be a peering issue. Problems of that kind aren't solved over night (or days, or weeks, in case of Telia/Telekom even over years). GGG has limited options on this (if their provider even offers one) and a solution (like a better uplink to the DTAG network) may be expensive. Don't expect Telekom to do anything about it, their peering problems exists for years.

I really hope my guesses are wrong, actually I can't do additional teste because of work.

A solution for the DTAG connection issues could be using a VPN like HideMyAss. They have several server in Berlin in FRA which don't rely on the DTAG network. Telekom support suggested that a few months ago, as I had other peering issues with Telekom via Telia and it worked.


In short: If you have heavy connection issues on EU-Gateways, but Washington works, try VPN. You may have to pay between 5-10€ per month, but it should bypass the guessed peering issues. Most good VPN provider have trial accounts, so test it out (will test it in the evening, currently at work).

Please note: Everything written in this post counts only for Telekom connection issues (and Provider using the telekom network, like 1und1) and is based on the assumption, bad peering is the culprit for the connection errors.

Here's a list (and tests) for various VPN provider (written in german):

https://www.netzwelt.de/vpn/sicher-netz-besten-vpn-anbieter-vergleich.html#vpn-vergleich-nummer-1

Also good, but not in the list:

https://www.hidemyass.com/de-de/index


Thank you for your post and shared information.

We will see how long it takes to be fixed and we can play again. Sadly looking at similar problems in the past it will last for the time being. I don't blame GGG but they could have communicated this better.
"
Rauspund wrote:
"
Dub_y0 wrote:
Anyone playing with a VPN that works?
Can cost something, i dont care. i just wanna fucking play


https://www.hidemyass.com

iam testing the 7 day test version right now, connected to "Frankfurt VPN"

working great. did a few maps t11,12,13; some delve action and a full temple run. ping around 18-22, no lagspikes and no packet loss.

working surprisingly great



I can confirm that. As promised, I did some research, as soon as "lagging like hell" startet for me (was about 7pm):

I've connected to 3 different instances which where lagging:

185.225.208.146
185.225.211.110
185.225.209.223

Traces where like (only last hop):

Host - % | Sent | Recv | Best | Avrg | Wrst | Last

185.225.208.146 - 0 | 229 | 229 | 9 | 9 | 17 | 9 |
185.225.211.110 - 0 | 244 | 244 | 9 | 10 | 24 | 9 |
185.225.209.223 - 0 | 841 | 841 | 8 | 9 | 21 | 10 |

Ingame interface looked like:

https://imgur.com/a/V44WvZg


After that I used HideMyAss, Frankfurt Gateway and the magic happened: Zero lag in 20 different instances. Ingame interface looks like this:

https://imgur.com/a/drDslbB



To make it short:
It is certainly a peering problem, as already guessed.

HideMyAss costs about 10€ per month, longer lasting subscriptions are way cheaper (2,50€ if you take 3 years).


Last edited by PotaHari#4296 on Jun 21, 2019, 3:33:20 PM
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Last edited by nibbelhunter#4878 on Jul 13, 2019, 11:55:35 AM
"
iulian26 wrote:
"
PotaHari wrote:
"
Metallat wrote:
My char is in hardcore, i cant play until this is fixed. Wtf is going on? Why is nobody reacting on this?!


Because they can't likely do anything about it. As I mentioned in another thread, the connection issues from DTAG customers seems to be a peering issue. Problems of that kind aren't solved over night (or days, or weeks, in case of Telia/Telekom even over years). GGG has limited options on this (if their provider even offers one) and a solution (like a better uplink to the DTAG network) may be expensive. Don't expect Telekom to do anything about it, their peering problems exists for years.

I really hope my guesses are wrong, actually I can't do additional teste because of work.

A solution for the DTAG connection issues could be using a VPN like HideMyAss. They have several server in Berlin in FRA which don't rely on the DTAG network. Telekom support suggested that a few months ago, as I had other peering issues with Telekom via Telia and it worked.


In short: If you have heavy connection issues on EU-Gateways, but Washington works, try VPN. You may have to pay between 5-10€ per month, but it should bypass the guessed peering issues. Most good VPN provider have trial accounts, so test it out (will test it in the evening, currently at work).

Please note: Everything written in this post counts only for Telekom connection issues (and Provider using the telekom network, like 1und1) and is based on the assumption, bad peering is the culprit for the connection errors.

Here's a list (and tests) for various VPN provider (written in german):

https://www.netzwelt.de/vpn/sicher-netz-besten-vpn-anbieter-vergleich.html#vpn-vergleich-nummer-1

Also good, but not in the list:

https://www.hidemyass.com/de-de/index

What about ps4 users ?


Can't say for sure how connections via PS4/PSN are handled and if they suffer from the same peering problems with Telekom as a provider. Sorry.
Yeah, i can play with max graphic details also, never can't bevor. Now everything in PoE is running like butter.

I never thought that it would run that great with a VPN.

Big Thanks goes out to @PotaHari for the tip with HideMyAss.

5min ago i bought the 3 Year packet
"The best and most beautiful things in the world cannot be seen or even touched - they must be felt with the heart."
So is anyone plays on ps4?
I get dc everey 5 minute.... thanks ggg for meake me invest on a unplayable game

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