EU Latency/Connectivity Issues [Deutsche Telekom/1&1]

Everyday like clockwork at 5PM GMT+1 instances starts lagging. Been like it since launch of synthesis. Never had problems b4.

Country:Slovenia
ISP: Siol
Gateway: Amsterdam/Frankfurt



Spoiler
||------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|
| Gateway.Home - 0 | 178 | 178 | 0 | 0 | 1 | 0 |
| bsn-access.dynamic.siol.net - 0 | 178 | 178 | 5 | 10 | 105 | 6 |
| 95.176.242.162 - 0 | 178 | 178 | 6 | 16 | 190 | 7 |
| 212.162.28.5 - 0 | 178 | 178 | 21 | 33 | 225 | 22 |
| No response from host - 100 | 35 | 0 | 0 | 0 | 0 | 0 |
|Cogent-level3-200G.Frankfurt1.Level3.net - 23 | 95 | 74 | 36 | 46 | 193 | 37 |
|be2851.nr21.b015759-0.fra06.atlas.cogentco.com - 11 | 127 | 114 | 35 | 44 | 162 | 36 |
| 185.225.211.254 - 0 | 178 | 178 | 20 | 33 | 252 | 21 |
| 185.225.211.252 - 0 | 178 | 178 | 20 | 31 | 189 | 21 |
| 185.225.209.28 - 0 | 178 | 178 | 20 | 33 | 249 | 21 |
|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by slemenik#1532 on Apr 1, 2019, 11:58:03 AM
"
slemenik wrote:
Everyday like clockwork at 5PM GMT+1 instances starts lagging. Been like it since launch of synthesis. Never had problems b4.

Country:Slovenia
ISP: Siol
Gateway: Amsterdam/Frankfurt



Spoiler
||------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| Gateway.Home - 0 | 178 | 178 | 0 | 0 | 1 | 0 |

| bsn-access.dynamic.siol.net - 0 | 178 | 178 | 5 | 10 | 105 | 6 |

| 95.176.242.162 - 0 | 178 | 178 | 6 | 16 | 190 | 7 |

| 212.162.28.5 - 0 | 178 | 178 | 21 | 33 | 225 | 22 |

| No response from host - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

|Cogent-level3-200G.Frankfurt1.Level3.net - 23 | 95 | 74 | 36 | 46 | 193 | 37 |

|be2851.nr21.b015759-0.fra06.atlas.cogentco.com - 11 | 127 | 114 | 35 | 44 | 162 | 36 |

| 185.225.211.254 - 0 | 178 | 178 | 20 | 33 | 252 | 21 |

| 185.225.211.252 - 0 | 178 | 178 | 20 | 31 | 189 | 21 |

| 185.225.209.28 - 0 | 178 | 178 | 20 | 33 | 249 | 21 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Try Milan gateway. Have the same problem when trying to play on either Amsterdam or Frankfurt but im going 1 week straight with no problems on Milan.
Also on Siol and never had the problems with those 2 gateways before this league.
"
syter12 wrote:
"
slemenik wrote:
Everyday like clockwork at 5PM GMT+1 instances starts lagging. Been like it since launch of synthesis. Never had problems b4.

Country:Slovenia
ISP: Siol
Gateway: Amsterdam/Frankfurt



Spoiler
||------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| Gateway.Home - 0 | 178 | 178 | 0 | 0 | 1 | 0 |

| bsn-access.dynamic.siol.net - 0 | 178 | 178 | 5 | 10 | 105 | 6 |

| 95.176.242.162 - 0 | 178 | 178 | 6 | 16 | 190 | 7 |

| 212.162.28.5 - 0 | 178 | 178 | 21 | 33 | 225 | 22 |

| No response from host - 100 | 35 | 0 | 0 | 0 | 0 | 0 |

|Cogent-level3-200G.Frankfurt1.Level3.net - 23 | 95 | 74 | 36 | 46 | 193 | 37 |

|be2851.nr21.b015759-0.fra06.atlas.cogentco.com - 11 | 127 | 114 | 35 | 44 | 162 | 36 |

| 185.225.211.254 - 0 | 178 | 178 | 20 | 33 | 252 | 21 |

| 185.225.211.252 - 0 | 178 | 178 | 20 | 31 | 189 | 21 |

| 185.225.209.28 - 0 | 178 | 178 | 20 | 33 | 249 | 21 |

|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Try Milan gateway. Have the same problem when trying to play on either Amsterdam or Frankfurt but im going 1 week straight with no problems on Milan.
Also on Siol and never had the problems with those 2 gateways before this league.


Hmm, gonna try it out. I remember in the past Milan was shaky for me. Hope it works out.

Ty!
"
LycanNaryko wrote:
"
Antikerhacks wrote:
the last two days (especially today) are "complete" unplayable with these lag spikes (Frakfurt EU realm / 1&1 Provider)

Still no thing that we can do?

i called my provider today and they saw the problem but they can't do anything.

From where comes these issues over night? i don't get it.

its so damn frustrating.


EDIT: i play now on Moscow (RU) realm got 75 Latency - not a dream but smooth gameplay!



We cant do anything. The Server Host needs to get this sorted out.

Moscow is fine as you wrote. That the thread got unstickied is not acceptable.

I will bump the thread every now and then until this is fixed.

And the worst part is no word from GGG if they still work on it just tried to let this get buried in the forum.


the hope dies at last!
At round about 6 PM it is getting worse on european servers. 1200 MS lagspikes every few seconds. Gateway dosnt matter. Paris, Frankfurt, Amsterdam, Milan, same lagspikes everywhere. When you play in the morning everything is OK. No Lags, smooth Gameplay. There must be a Problem with the Servers.
"
LycanNaryko wrote:
"
Antikerhacks wrote:
the last two days (especially today) are "complete" unplayable with these lag spikes (Frakfurt EU realm / 1&1 Provider)

Still no thing that we can do?

i called my provider today and they saw the problem but they can't do anything.

From where comes these issues over night? i don't get it.

its so damn frustrating.


EDIT: i play now on Moscow (RU) realm got 75 Latency - not a dream but smooth gameplay!



We cant do anything. The Server Host needs to get this sorted out.

Moscow is fine as you wrote. That the thread got unstickied is not acceptable.

I will bump the thread every now and then until this is fixed.

And the worst part is no word from GGG if they still work on it just tried to let this get buried in the forum.


I don't see any server issues. Post was un-stickied because the root cause of the problem that spawned this thread was resolved. Issues now may have similar symptoms but weren't caused by the same fault.
"
slemenik wrote:
Everyday like clockwork at 5PM GMT+1 instances starts lagging. Been like it since launch of synthesis. Never had problems b4.

Country:Slovenia
ISP: Siol
Gateway: Amsterdam/Frankfurt



Spoiler
||------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|
| Gateway.Home - 0 | 178 | 178 | 0 | 0 | 1 | 0 |
| bsn-access.dynamic.siol.net - 0 | 178 | 178 | 5 | 10 | 105 | 6 |
| 95.176.242.162 - 0 | 178 | 178 | 6 | 16 | 190 | 7 |
| 212.162.28.5 - 0 | 178 | 178 | 21 | 33 | 225 | 22 |
| No response from host - 100 | 35 | 0 | 0 | 0 | 0 | 0 |
|Cogent-level3-200G.Frankfurt1.Level3.net - 23 | 95 | 74 | 36 | 46 | 193 | 37 |
|be2851.nr21.b015759-0.fra06.atlas.cogentco.com - 11 | 127 | 114 | 35 | 44 | 162 | 36 |
| 185.225.211.254 - 0 | 178 | 178 | 20 | 33 | 252 | 21 |
| 185.225.211.252 - 0 | 178 | 178 | 20 | 31 | 189 | 21 |
| 185.225.209.28 - 0 | 178 | 178 | 20 | 33 | 249 | 21 |
|________________________________________________|______|______|______|______|______|______|

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider


Latency spikes seem to be introduced between your router and your ISP's first router (enough to bump up the average 5ms with spikes up to 105ms). You will need to send through this info through to them to troubleshoot.
"
Chiroga wrote:
At round about 6 PM it is getting worse on european servers. 1200 MS lagspikes every few seconds. Gateway dosnt matter. Paris, Frankfurt, Amsterdam, Milan, same lagspikes everywhere. When you play in the morning everything is OK. No Lags, smooth Gameplay. There must be a Problem with the Servers.


If you're experiencing latency spikes to all gateways you try, the source of the spikes is likely to be early in the networking route before it diverges to each region. This is likely going to be caused by over-subscription during peak times of some network link that your ISP uses as an upstream before it hits our servers.
"
Fitzy_GGG wrote:
"
LycanNaryko wrote:
"
Antikerhacks wrote:
the last two days (especially today) are "complete" unplayable with these lag spikes (Frakfurt EU realm / 1&1 Provider)

Still no thing that we can do?

i called my provider today and they saw the problem but they can't do anything.

From where comes these issues over night? i don't get it.

its so damn frustrating.


EDIT: i play now on Moscow (RU) realm got 75 Latency - not a dream but smooth gameplay!



We cant do anything. The Server Host needs to get this sorted out.

Moscow is fine as you wrote. That the thread got unstickied is not acceptable.

I will bump the thread every now and then until this is fixed.

And the worst part is no word from GGG if they still work on it just tried to let this get buried in the forum.


I don't see any server issues. Post was un-stickied because the root cause of the problem that spawned this thread was resolved. Issues now may have similar symptoms but weren't caused by the same fault.


Does it matter if it isnt the same fault? For me as a player/customer nothing changed.

There was no post that this got resolved - if there would have been one then there would have been feedback that it is not resolved at all.

It never got better since the start of synthesis. I as a costumer have the same symptoms since the launch of Synthesis and its pretty obvious that i am not the only one that experience this.

For me these latency spikes are related to the EU servers (frankfurt and London at least - we cant switch gateways on XBOX). Moscow works fine on the same Internet connection.

Its pretty obvious there is something wrong with the connection to the EU Server. What causes this - i dont care. All i know Moscow is fine and all other games i play online are fine too.

PC, XBOX and PS4 experience all the same symptoms.

And as a Extra Info:

Im on Deutsche Telekom ISP and Frankfurt + London are unplayable

A Friend that stopped playing because of these latency spikes cause he could not get on the Moscow Realm and was locked to London/Frankfurt is on Unity Media (a cable network provider so a completely different network than Deutsche Telekom)

Another Friend is on 1&1 and stopped playing too because of the lagspikes.

So for me this is not resolved at all the symptoms are the same.
Last edited by LycanNaryko#3043 on Apr 2, 2019, 8:00:10 AM
At least Pppl can buy MTX. Imagine this would not work for a month?? Right, unimaginable.
Don't believe the Hype!
Last edited by bruts#1316 on Apr 2, 2019, 8:57:19 AM

Report Forum Post

Report Account:

Report Type

Additional Info