[Sao Paulo Gateway] Connection issues - Antel

I play from Uruguay too and i cant play since a bunch of days. The latency have some crazy spikes. I thought it was my isp but doing some trace with Ping Plotter i can see is the server side.

And if you turn the latency ingame (pressing F1) you can see the fluctuation from a nice 60ms to 1000ms... totally unplayable.

:(

Still not being able to play... Haven't been able to play at all since Tuesday. Antel says it's not their issue. It would be nice to know whether you're looking into the problem from your side.

Im vivo client, never had these problemas like last week, im just lv 96 and die sometimes, someone just leave my house and show me all stats from my conecction and seens everything normal, but look at my results

Cable connection adsl 25mb play poe since 2013 and its worst than when i play texas...

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| PowerBox.home - 0 | 830 | 830 | 0 | 0 | 2 | 0 |
| gvt-b-se01.bhe.gvt.net.br - 1 | 807 | 801 | 5 | 5 | 9 | 6 |
| 201.22.70.103.dynamic.adsl.gvt.net.br - 1 | 807 | 801 | 6 | 6 | 10 | 7 |
| 201.22.64.97.dynamic.dialup.gvt.net.br - 1 | 807 | 801 | 15 | 19 | 37 | 16 |
| as36351.saopaulo.sp.ix.br - 1 | 807 | 801 | 15 | 16 | 65 | 16 |
| ae5.dar01.sao01.networklayer.com - 1 | 807 | 801 | 16 | 17 | 118 | 17 |
| po1.fcr01b.sao01.networklayer.com - 1 | 807 | 801 | 18 | 19 | 28 | 19 |
| 36.84.39a9.ip4.static.sl-reverse.com - 1 | 807 | 801 | 18 | 19 | 23 | 19 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Reply from ISP (roughly translated):

We've recieved your mail and about it we're sorry that the ADSL service is not adequate for the use you make of it. However it is optimized in a general consense wich doesn't specify latency response or ping, as well as IP for each service.
The route of the data packages it's done according to an established procedure that ensures the service works accordingly, fulfilling the contract.
However we'll check your service and we'll do everything we can to satisfy your requirements, we can't make any promises about fixing your problem giving that the services have standard characteristics that we can't modify individually.
We thank you for your communication and don't hesitate to come back to us if you wish to have any other issue.


In other words, It's your server provider, not our ISP fault, now it's your turn to raid them, we already did our part.

PD: Sorry for the terrible english.

Edit: Another WinMTR, still showing packet loss and latency in the penultim jump wich (if I'm not THAT off) belongs to your server provider.
https://pastebin.com/Ug5BdHrz

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 32 | 32 | 0 | 0 | 1 | 0 |
| cor4bras1.antel.net.uy - 0 | 32 | 32 | 2 | 4 | 15 | 2 |
| ibb2cor3-Hu0-2-0-1.antel.net.uy - 0 | 32 | 32 | 2 | 4 | 7 | 2 |
| 192.168.192.69 - 0 | 32 | 32 | 11 | 15 | 18 | 14 |
| 192.168.197.69 - 0 | 32 | 32 | 15 | 18 | 23 | 16 |
| 192.168.197.70 - 0 | 32 | 32 | 18 | 19 | 21 | 19 |
| as6057.saopaulo.sp.ix.br - 0 | 32 | 32 | 35 | 36 | 39 | 36 |
| as36351.saopaulo.sp.ix.br - 0 | 32 | 32 | 57 | 59 | 75 | 58 |
| ae5.dar02.sao01.networklayer.com - 15 | 20 | 17 | 98 | 100 | 102 | 99 |
| po2.fcr01a.sao01.networklayer.com - 0 | 32 | 32 | 58 | 60 | 75 | 59 |
| speedtest.sao01.softlayer.com - 15 | 20 | 17 | 98 | 100 | 103 | 102 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.1 - 0 | 8 | 8 | 0 | 0 | 1 | 0 |
| cor4bras1.antel.net.uy - 0 | 8 | 8 | 4 | 5 | 7 | 4 |
| ibb2cor3-Hu0-2-0-1.antel.net.uy - 0 | 8 | 8 | 3 | 4 | 7 | 4 |
| 192.168.192.69 - 0 | 8 | 8 | 13 | 17 | 28 | 13 |
| 192.168.197.81 - 0 | 8 | 8 | 17 | 18 | 21 | 19 |
| 192.168.197.82 - 0 | 8 | 8 | 22 | 23 | 24 | 23 |
| 5.53.1.149 - 0 | 8 | 8 | 17 | 18 | 20 | 18 |
| as36351.saopaulo.sp.ix.br - 0 | 8 | 8 | 44 | 45 | 46 | 44 |
| ae5.dar01.sao01.networklayer.com - 0 | 8 | 8 | 46 | 47 | 49 | 47 |
| po1.fcr01b.sao01.networklayer.com - 25 | 4 | 3 | 0 | 92 | 93 | 93 |
| 36.84.39a9.ip4.static.sl-reverse.com - 0 | 8 | 8 | 46 | 47 | 48 | 47 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Ok so, I did a bit of testing on Tier 10 maps to see if I had the same lag in every instance.

Colonnade: Playable at ~60 ping
Port: Same as colonnade but smoother
Underground River: Completely unplayable (ran 2 of these just to be sure) same thing that everyone's been saying, ping spikes and the like
Terrace: Almost as bad as Underground River but had lower ping overall.

Hope this helps.

"

Exelion39 wrote:

Reply from ISP (roughly translated):

We've recieved your mail and about it we're sorry that the ADSL service is not adequate for the use you make of it. However it is optimized in a general consense wich doesn't specify latency response or ping, as well as IP for each service.
The route of the data packages it's done according to an established procedure that ensures the service works accordingly, fulfilling the contract.
However we'll check your service and we'll do everything we can to satisfy your requirements, we can't make any promises about fixing your problem giving that the services have standard characteristics that we can't modify individually.
We thank you for your communication and don't hesitate to come back to us if you wish to have any other issue.

Damn, you got much further than I did. I contacted them via Facebook but at one point they needed me to call them to verify my phone and service number and the representative just told me that it wasn't their fault since it was just one game :(

Me parece que las cosas estan claras señores y señoras, esto es razonamiento simple:

Usuarios Antel: 1.000 (ejemplo)
Usuarios Br: 1.000.000 (ejemplo)
Usuarios bla bla bla: 9.999.999.999 (ejemplo)

GGG ve un correo que llega de ususarios de antel y se archiva.. lamentablemente. es asi gente, hoy en dia la atencion=plata.

Ojo, respeto que se haya creado un post por parte del staff de que lo estan viendo y demas, pero esto ocurre desde hace tiempo, se ven respuestas? pocas, casi nada, ni siquiera al menos nos dicen que en el proximo parche se puede arreglar. Vuelvo a decir no somos nada comparado con los demas. Si hubiera pasado en brazil que son nuestros vecinos en 2 dias como mucho ya esta solucionado.

Esta es la pregunta nada mas simple y sencilla:

Se va a poder jugar? una simple respuesta de como van con este tema vendria genial.


Nos queda esperar al parche a ver si se arregla, un abrazo gente y tengan cuidado si estan en hardcore. :D

"

Zonyylegend wrote:

Me parece que las cosas estan claras señores y señoras, esto es razonamiento simple:

Usuarios Antel: 1.000 (ejemplo)
Usuarios Br: 1.000.000 (ejemplo)
Usuarios bla bla bla: 9.999.999.999 (ejemplo)

GGG ve un correo que llega de ususarios de antel y se archiva.. lamentablemente. es asi gente, hoy en dia la atencion=plata.

Ojo, respeto que se haya creado un post por parte del staff de que lo estan viendo y demas, pero esto ocurre desde hace tiempo, se ven respuestas? pocas, casi nada, ni siquiera al menos nos dicen que en el proximo parche se puede arreglar. Vuelvo a decir no somos nada comparado con los demas. Si hubiera pasado en brazil que son nuestros vecinos en 2 dias como mucho ya esta solucionado.

Esta es la pregunta nada mas simple y sencilla:

Se va a poder jugar? una simple respuesta de como van con este tema vendria genial.


Nos queda esperar al parche a ver si se arregla, un abrazo gente y tengan cuidado si estan en hardcore. :D

Lamentablemente tienes razón, por eso he insistido en este thread y con el otro post que hice. Tal vez si juntamos más gente para que postee se logre algo pero aún así, lo dudo. Sino podemos intentar llamar un poco la atención en r/pathofexile.

Una lastima que pase esto (por lomenos para mi comenzo esta semana), llevo casi 550hrs de juego en steam mas las tantas que me habia hechado cuando el juego habia que pagar para entrar en la beta con su propio cliente, pero para mi hasta que no se solucione es un alto.

Cuando llegas al punto que lo unico que vale la pena es hacer mapas, ya no es una opcion ir por los actos normales spammeando instancias para sacar una decente y obviamente si haciendo varias instancias a veces se consigue una sin lag, entonces el problema no proviene de Antel o por lo menos no me parece que sea asi.

Chicos, por lo pronto me dedicare a llegar del trabajo a las 7 para hacer las misiones diarias (de 7 a 8:30 compreobe que sigue funcionando normal) y luego de dormir un rato enganchare con otro juego hasta ver que el PoE vuelve a funcionar decentemente.

Saludos