Constant disconnects when loading zones

Thought I'd share my experience since it can help somebody with the same issue. I started to have the constant disconnects when loading zones at the square in act 5. Tried most of the suggestions already posted here since I have a somewhat old rig without a ssd. Didn't help though so I kinda got frustrated and stopped playing for a couple of days. When I came back yesterday I had the same issues but not as frequently until they stopped altogether wich had me puzzled since I didn't tweak any of the settings. The only difference that I could see was that I was playing much later then I usually do, wich in turn led me to think it might be a server or gateway issue. So I cranked up the graphic settings, enabled everything and resumed playing. No dc's or loading crashes and a much smoother game experience (kudos on the performance upgrades GGG!). Earlier today I've started having the loading dc's again. So I changed gateways until it stopped. Took me only a couple of tries tbh. Can't really remember but I think I used DC during the day. A couple of hours ago I sat down for another play session and the issue was back. Took another couple of tries but I've been playing in the Paris gateway with no issues since then. In my case it seems to be a gateway/instance server issue and this fixed it for me. It's not perfect, not even by a longshot, but it lets me enjoy PoE again so I'm sharing it. Hope it helps someone else!

TLDR: Switch gateways till you find one that works for you, helped in my case
The thing is, it only happens (at least with me) when im loading a zone i didnt loaded previously in the current run.

I can enter some zone, clear it, and refresh it in the waypoint forever, and will never crash the game, but if i try to enter a new zone it will crash.

Same Issue Here
So I'm experiencing this issue ever since 3.0. The strange thing is that when a friend comes over and shares internet, he experiences the same random disconnects. When he goes home, he no longer experiences them. I always experience them on my desktop. Leads me to believe that it is perhaps based on the gateway and/or ISP?

We have both tried dx9 and dx11, both experience the issue.

Would really appreciate if we could get a response.
it went ok but now it started again..
Entirely based on their host interaction with ISPs clearly.

Cannot play on Cali or texas based out of norcal..... but no issues on DC server..

no errors on data (ran the check for stand alone)

no issues with HW (1080 ti / 5820k / 16GB )

up to date Nvidia drivers.

no issues on winmtr to california (500 + packets with no loss and highest ping at 58)

no issues on dxdiag


24 + hours of play with no issues, now the failed to load instances/ load zones comes out of nowhere.



very frustrating to have to play with massive desync/ping
Please fix this its awful
Okay, so it looks like we found out it's a gateway/isp issue.

Could that have been caused by servers being flooded? And we just have to wait until the rush of new players dies down or they upgrade their servers?

Or is it simply a case of new changes in infrastructure for 3.0 caused some problems?
Last edited by Zikah#4309 on Aug 8, 2017, 11:38:37 PM
Keep freezing at the Ship Graveyard cave in A1, have tried 3 different gateways so that doesn't seem to help the issue. Kind of sucks.
Last edited by johnsixteen#6312 on Aug 8, 2017, 11:50:47 PM
Below is result from WinMTR to the instance server. Packet loss starts outside my ISP.

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| router.asus.com - 0 | 65 | 65 | 0 | 0 | 2 | 0 |
| astound-myip.ca.astound.net - 0 | 65 | 65 | 10 | 30 | 180 | 97 |
| 104.220.254.113 - 0 | 65 | 65 | 10 | 23 | 179 | 31 |
| 104.220.254.16 - 0 | 65 | 65 | 10 | 23 | 185 | 26 |
| cr1-200p-a-be-100.bb.spectrumnet.us - 0 | 65 | 65 | 10 | 30 | 201 | 201 |
|cr1-529bryant-hu-0-3-0-21-0.bb.as11404.net - 0 | 65 | 65 | 14 | 30 | 190 | 25 |
|cr1-55SMarket-hu-0-3-0-20-0.bb.as11404.net - 0 | 65 | 65 | 14 | 26 | 175 | 25 |
| xe0-2-0-7.core3.scl.layer42.net - 0 | 65 | 65 | 13 | 32 | 178 | 96 |
|be4130.nr11.b006096-3.sjc01.atlas.cogentco.com - 93 | 13 | 1 | 0 | 24 | 24 | 24 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| be3102.ccr22.sjc01.atlas.cogentco.com - 86 | 14 | 2 | 0 | 17 | 18 | 18 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 12 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider
Last edited by noachr#3160 on Aug 9, 2017, 12:17:46 AM

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