Sao Paulo Server latency

"
kesotron wrote:
"
Juanch88 wrote:
Hi Fitzy,

Location: Argentina
ISP: Telecentro
WinMTR at the end

I've been using the DC gateway lately for obvious reasons. Since the last patch SP ping is back to 50ms ish but as soon as the action starts I have spikes from 80 to 200ms. Lots of desyncs and ruberbands. Same thing in DC (was working fine before the update).
All the Discord boys are having the same problem.

Now check this out:

WinMTR before opening PoE (pc restarted):
br.login.pathofexile.com
https://pastebin.com/H4Z9iTTp

WinMTR after opening PoE, going to hideout and closing PoE (no macros, steam still open, no updates going on):
br.login.pathofexile.com
https://pastebin.com/b2kpdRQx

Is that normal?

Watchig the ping graph ingame, it's 50, 60ms steady until I use a skill. From then on, spikes take over and never goes back to normal.

If it is my end, let me know what to say to them pls, but poe is the only thing I'm having problems with. TY!


me tiraba 60-80 de ping como a vos y era por el rango de IP, consegui cambiarlo y me anda otra vez a 40


Como es eso? donde lo cambio?
We had a major connectivity issue between the Sao Paulo DC and the rest of our backend. This was between 11am-12pm Sao Paulo time (~2-3am NZ Time). I'm trying to find out from the DC what happened.





Edit:
"
The data centre has confirmed that there had been a issue with intermittent issues at a internet exchange point at that time.

They've stated that this was a individual failure and shouldn't happen again.
Last edited by Fitzy_GGG#0000 on Sep 11, 2018, 10:04:25 PM
"
Juanch88 wrote:
Hi Fitzy,

Location: Argentina
ISP: Telecentro
WinMTR at the end

I've been using the DC gateway lately for obvious reasons. Since the last patch SP ping is back to 50ms ish but as soon as the action starts I have spikes from 80 to 200ms. Lots of desyncs and ruberbands. Same thing in DC (was working fine before the update).
All the Discord boys are having the same problem.

Now check this out:

WinMTR before opening PoE (pc restarted):
br.login.pathofexile.com
https://pastebin.com/H4Z9iTTp

WinMTR after opening PoE, going to hideout and closing PoE (no macros, steam still open, no updates going on):
br.login.pathofexile.com
https://pastebin.com/b2kpdRQx

Is that normal?

Watchig the ping graph ingame, it's 50, 60ms steady until I use a skill. From then on, spikes take over and never goes back to normal.

If it is my end, let me know what to say to them pls, but poe is the only thing I'm having problems with. TY!


It looks like there is a lot of packet loss introduced early on between these two:
| 192.168.0.1 - 0 | 333 | 333 | 0 | 0 | 2 | 0 |
| 10.32.32.1 - 12 | 226 | 199 | 6 | 8 | 25 | 8 |

I think this is probably your residence to your ISP.

It goes all the way through the capture - as indicated here.
"
alezipp wrote:
"
kesotron wrote:
"
Juanch88 wrote:
Hi Fitzy,

Location: Argentina
ISP: Telecentro
WinMTR at the end

I've been using the DC gateway lately for obvious reasons. Since the last patch SP ping is back to 50ms ish but as soon as the action starts I have spikes from 80 to 200ms. Lots of desyncs and ruberbands. Same thing in DC (was working fine before the update).
All the Discord boys are having the same problem.

Now check this out:

WinMTR before opening PoE (pc restarted):
br.login.pathofexile.com
https://pastebin.com/H4Z9iTTp

WinMTR after opening PoE, going to hideout and closing PoE (no macros, steam still open, no updates going on):
br.login.pathofexile.com
https://pastebin.com/b2kpdRQx

Is that normal?

Watchig the ping graph ingame, it's 50, 60ms steady until I use a skill. From then on, spikes take over and never goes back to normal.

If it is my end, let me know what to say to them pls, but poe is the only thing I'm having problems with. TY!


me tiraba 60-80 de ping como a vos y era por el rango de IP, consegui cambiarlo y me anda otra vez a 40


Como es eso? donde lo cambio?


siempre tengo 35 ms y hace unos dias me tira 150 clavados , algun argento bro que sepa responder eso de cambiar el rango de IP ?
I have the same problem, related as reply at another post. I still can play because im doing low-tier maps, but im pretty sure i wont be able to do end-game content with this problems...

Link: https://www.pathofexile.com/forum/view-thread/2139972/page/1#p15807404

"
siempre tengo 35 ms y hace unos dias me tira 150 clavados , algun argento bro que sepa responder eso de cambiar el rango de IP ?


por rango hablo de los primeros numeros, en mi caso la IP que tiraba mucho ping era 181.xxx y la cambie a otra 24.232.xxx para hacer esto tenes que cambiar tu MAC address y reiniciar el modem si estas con un router cambialo de ahi o si conecta a tu pc directo cambias la MAC de tu pc, te diria que si no podes googlealo porque hay varias guias,
igual vas a tener que probar con telecentro porque no tiene los mismos rangos de fiber (24.232) proba a que te cambie los primeros numeros y listo alguna 201.xxx o cualquier cosa diferente al que tengas ahora
Last edited by kesotron#0689 on Sep 12, 2018, 12:30:31 AM
"
kesotron wrote:

"
siempre tengo 35 ms y hace unos dias me tira 150 clavados , algun argento bro que sepa responder eso de cambiar el rango de IP ?


por rango hablo de los primeros numeros, en mi caso la IP que tiraba mucho ping era 181.xxx y la cambie a otra 24.232.xxx para hacer esto tenes que cambiar tu MAC address y reiniciar el modem si estas con un router cambialo de ahi o si conecta a tu pc directo cambias la MAC de tu pc, te diria que si no podes googlealo porque hay varias guias,
igual vas a tener que probar con telecentro porque no tiene los mismos rangos de fiber (24.232) proba a que te cambie los primeros numeros y listo alguna 201.xxx o cualquier cosa diferente al que tengas ahora


excelente ,lo voy a probar , gracias bro !
"
kesotron wrote:

"
siempre tengo 35 ms y hace unos dias me tira 150 clavados , algun argento bro que sepa responder eso de cambiar el rango de IP ?


por rango hablo de los primeros numeros, en mi caso la IP que tiraba mucho ping era 181.xxx y la cambie a otra 24.232.xxx para hacer esto tenes que cambiar tu MAC address y reiniciar el modem si estas con un router cambialo de ahi o si conecta a tu pc directo cambias la MAC de tu pc, te diria que si no podes googlealo porque hay varias guias,
igual vas a tener que probar con telecentro porque no tiene los mismos rangos de fiber (24.232) proba a que te cambie los primeros numeros y listo alguna 201.xxx o cualquier cosa diferente al que tengas ahora


Y con Fibertel la puedo cambiar??? porque no me deja entrar al router de ellos!
"
anmct wrote:
1 year, 4 leagues and 100 pages later - gateway still sucks.


Yes, many leagues missed, I want to play Delve but I don't see how.
"This Is A Buff" (Bex_GGG august 30, 2016)
"
Phiiliip007 wrote:
All that talk about "South america isnt important" is BS i think.

Over the years i sent over 10 tickets with game-related problems (i live in Argentina) and every time they answered great, trying to help.

The game overall works great but since Delve started, Sao Paulo is laggy but it isnt necessary to say "The server is going to close" or that things

Lets give em some time to work around and fix it b4 getting mad



Been playing since 2014 before SP server exist, even then playing in Texas was a better experience than the game now.

https://imgur.com/a/pmcZlVE

If you look at those pictures you will see a patron, each league i complete less and less challenges, not because I play less, not because I don't care, is because I cant play leagues, Bestiary is the only exception, why? well because Bestiary is the only league that I can play at 250ms and not die.

Try to Delve in SP server in predictive mode at 250ms an tell me again that the server is ok.

EDIT: Let me explain why I cant play last leagues:
Abyss: when you find an abyss a crack opens in the ground and you have to follow it to the end for a chest or depth, but when the game desync the crack closes and you lost the abyss.
Incursion: When you find Alva in a map and hit start incursion you instantly appears inside the incursion right? not in SP server, I was stuck at black screen and when the incursion load the fucking resurrect sign was in the middle of the screen.
"This Is A Buff" (Bex_GGG august 30, 2016)
Last edited by diegodgo87#3061 on Sep 12, 2018, 11:48:58 AM

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