Announcements - Developer Interview - Rachel - Customer Support - Forum

It's her, she's the one that isn't returning your tickets BURN HER!	Posted by whimg1 on Apr 13, 2017, 10:26:46 PM Quote this Post
I've had multiple conversations with GGG support staff. All of them have been fabulous and their replies both prompt and courteous. Kudos to Rachel and her team. "Gratitude is wine for the soul. Go on. Get drunk." Rumi US Mountain Time Zone	Posted by ChanBalam on Apr 13, 2017, 10:39:54 PM Quote this Post
FREE TOUCAN REEEEEEEEEEEEEEEEEE GGG banning all political discussion shortly after getting acquired by China is a weird coincidence.	Posted by Xavderion on Apr 13, 2017, 10:48:39 PM Quote this Post
Rip toucan Rip cake cake cake	Posted by OhSoBlame on Apr 13, 2017, 10:50:53 PM Quote this Post
▄▄▄▀▀▀▄▄███▄           ▄▀▀░░░░░░░▐░▀██▌      ▄▀░░░░▄▄███░▌▀▀░▀█   ▄█░░▄▀▀▒▒▒▒▒▄▐░░░░█▌ ▐█▀▄▀▄▄▄▄▀▀▀▀▌░░░░░▐█▄ ▌▄▄▀▀                  ▌░░░░▄███████▄                            ▐░░░░▐███████████▄                            ▐░░░░▐█████████████▄                              ▀▄░░░▐██████████████▄                                  ▀▄▄████████████████▄                                                     █▀██████▀▀▀▀█▄           le                              ▄▄▀▄▀  ▀██▀▀▀▄▄▄▀█           toucan           ▄▀▀▀▀▀         ██▌           will                                      ▄▀▄▀           live                            ▄▄██▀ https://www.youtube.com/user/PeipeMasta	Posted by DjParagon on Apr 13, 2017, 11:24:36 PM Quote this Post
All hail the Queen of Padlocks! Spoiler Hi Rachel! Just a lowly standard player. May RNGesus be with you.	Posted by Shovelcut on Apr 14, 2017, 12:19:54 AM Quote this Post
" We tend to lean towards lenience and giving the benefit of the doubt as much as we possibly can, as we do want players to enjoy all that Path of Exile has to offer. Unfortunately, we're not able to allow free reign, which means that players do have their account moderated. We apply what we feel are reasonable consequences that are appropriate to how the player has breached the Code of Conduct Rachel be like “Please understand that imposing strong negative views regarding our team on to other players when you are representing our most helpful forum posters is not appropriate.” — GGG 2022 ---- I'm not 'Sarno' on Discord. I don't know who that is. Last edited by Sarno on Apr 14, 2017, 12:31:40 AM	Posted by Sarno on Apr 14, 2017, 12:22:14 AM Quote this Post
" Shovelcut wrote: All hail the Queen of Padlocks! Spoiler Hi Rachel! Need some help? Contact us at support@grindinggear.com Queen of Padlocks	Posted by Rachel on Apr 14, 2017, 12:39:07 AM Grinding Gear Games Quote this Post
Rachel, I must ask you. What's the dumbest question you've ever gotten from someone? Lavender or Leave. PvPresident, 2016 // You'd better run. “EA is fine” -relith	Posted by I_am_Upset on Apr 14, 2017, 12:55:21 AM Quote this Post
Support and QA are not developers in the classic sense, right? Is this a feature? :p And that is not ment to take anything away from either side. Developers come up with amazing solutions. The support has to deal with the amazing solutions created by somebody else. While developers need inspiration and creativity, support needs patience and empathy. My personal question for the PoE support team: How many times do you do the classic answer of: "Sir, have you tried turning it off on and again?" per day? The amount of problems fixed by a client restart is amazing and even a person who should know how to fix it forgets every now and then. Sorry for the long post. In the unlikely event of a short post. There sure is something I should feel sorry about anyway.	Posted by Paulinir on Apr 14, 2017, 1:35:37 AM Quote this Post