Technical Support - Failing to connect to instance (BR server) - Forum

From support: " Thanks for getting back to us! In this situation, we can confirm that there isn't anything wrong with the Brazilian gateway itself. I'm afraid that we wouldn't be able to say if any one particular ISP is the problem or not. We can look into individual reports to see what may be going on for each person. We would also encourage players to continue to contact their ISPs.	Posted by ovogancho#4643 on Jun 30, 2016, 9:36:09 PM Quote this Post
Estou tendo o mesmo problema A partir do dia 27/06 quando eu troco de mapa na terra de carregamento estou levando DC e sou direcionado para tela de seleção de personagens, estou pensando em desistir do jogo por conta deste problema Se você conhece o inimigo e conhece a si mesmo, não precisa temer o resultado de cem batalhas. Se você se conhece mas não conhece o inimigo, para cada vitória ganha sofrerá também uma derrota. Se você não conhece nem o inimigo nem a si mesmo, perderá todas as batalhas...	Posted by diogodddo#3734 on Jul 1, 2016, 10:25:42 PM Quote this Post
Same problem here, my ISP is Vivo	Posted by ticarex#0151 on Jul 1, 2016, 11:11:10 PM Quote this Post
My Fix>> I know its an older post but I ended up getting the error when running thru an anon vpn. I since stopped going thru it but I still received the error. I renamed my client.exe and relaunched. It made a new client.exe and it's all better.. for now. Hope this helps somebody.	Posted by Krakenish#2655 on Aug 8, 2016, 10:34:39 PM Quote this Post