Lost microtransactions and Closed Beta supporters who bought stash tabs

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peachii wrote:
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Dreggon wrote:
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Chris wrote:
We do this because of credit card fees. Smaller transactions have much larger fees. If people spend more in one go then we save money. This allows us to give you more points for those purchases.


Go to the transactions page and add this quote to it. All complaints will vanish.



While it may help with the complaints, never under estimate people's ability to complain. I am frankly shocked and appalled at the amount of hate people have thrown GGG's way since open beta hit. This group of outstanding people who has worked for FREE for 5 years to get this game ready to release as a FREE TO PLAY game does not deserve this level of contempt. i was contemplating earlier while i was cooking, maybe there is a reason that the video gaming industry has no customer service standards - despite the developers bending over backwards the troll gamers will never be happy and always complain. Give them a free to play game and they are going to complain they can't buy it. Give them reasonably priced items and they are going to complain the points are priced weird. I'm of the opinion that half the people complaining are doing it to just see the uproar they can get out of it and never intend to buy anything.

I'm just shocked. Maybe GGG can over come this and not lose hope that people can turn over a new leaf and not be so damn demanding and rude but after the last day i'm just left shaking my head.


This x100000000 ^

I know GGG will do just fine though.
Aww man, you guys are awesome.
Free to Play games will always get a good portion of loud undersirables. It's inevitable and something that we should expect.
"I am now too addicted to that feeling of being kicked in the nuts when you die." ~CliveHowlitzer

Chris and everyone at GGG, You guys and gals are amazing. That's all that's needed to be said.
Playing a dual-wielding swordsman of some kind.
In game name is Kaosu and/or ChaosBlade.
I'm not even concerned by any of the two problems, but GGG, you freaking rock.
... I do think supporters (myself included) need to temper our enthusiasm and make sure we're looking at things from a newcomer's point of view.
"I am now too addicted to that feeling of being kicked in the nuts when you die." ~CliveHowlitzer

"
peachii wrote:
"
Dreggon wrote:
"
Chris wrote:
We do this because of credit card fees. Smaller transactions have much larger fees. If people spend more in one go then we save money. This allows us to give you more points for those purchases.


Go to the transactions page and add this quote to it. All complaints will vanish.



While it may help with the complaints, never under estimate people's ability to complain. I am frankly shocked and appalled at the amount of hate people have thrown GGG's way since open beta hit. This group of outstanding people who has worked for FREE for 5 years to get this game ready to release as a FREE TO PLAY game does not deserve this level of contempt. i was contemplating earlier while i was cooking, maybe there is a reason that the video gaming industry has no customer service standards - despite the developers bending over backwards the troll gamers will never be happy and always complain. Give them a free to play game and they are going to complain they can't buy it. Give them reasonably priced items and they are going to complain the points are priced weird. I'm of the opinion that half the people complaining are doing it to just see the uproar they can get out of it and never intend to buy anything.

I'm just shocked. Maybe GGG can over come this and not lose hope that people can turn over a new leaf and not be so damn demanding and rude but after the last day i'm just left shaking my head.


All was foreseen I think, GGG just needs to remember when they need constructive input > turn to closed beta/alpha players for a warm discussion with some tea & biscuits ^_^
Haters won't bring in the money anyways they are born to troll....
Exiled for Eternity
You guys are doing great , keep going.I don't have any problem with my tabs but your attitude on this situtation made me think that I'm supporting a good company :)
This is a big change from the answer I received earlier, thank you for forgiving my human error deleting my item effect, <3!

Last edited by Terroth on Jan 25, 2013, 4:49:07 AM
This is pretty amazing. I don't even see most indie devs showing this kind of helpful attitude - and we can forget about the AAA+++ companies. You guys are awesome!
What have you become when even nightmares fear you?

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