Guys, guys... just chill.
I wasn't making fun of ESL people.
I wasn't making fun of "minorities".
I
clearly wasn't making a politically-correct, customer support spiel.
I was just poking fun at an intentionally illiterate post that summarized the most common complaints about the game - issues which have been answered seriously elsewhere on the forum many, many times.
I am very sorry if I have offended anyone with my post, or made them feel uncomfortable. I honestly thought it was totally obvious that the OP wasn't being serious, so I responded in kind. That's all.
Regarding the "professional" behaviour of staff (including myself), on the whole we
are. Just look at our post histories. At
my post history. The customer support guys & gals follow a stricter standard than the devs, but no-one actively insults our players.
Also, we aren't trying to be super-serious about everything. We don't enforce strict rules on how to talk to to players. We don't only speak in a formal, so-PC-it-hurts monotone. We're gamers, too. We like to relax and chat with players, to joke, swear, and even troll the community from time to time. It's actually a part of our business strategy: we don't want to be yet another monolithic, faceless corporation that shits out a slurry of brown first-person-shooters. We're indie, and we do what
we want, not some dark, looming publisher. We're making the game
we want to play, and we hope others do, too.
Yes, GGG has grown a ton since I joined a bit over 5 years ago, when it was just 5-6 of us in Chris' garage, tripping over cables and reheating baked-beans for lunch. Now, we have an
office.
Three offices, even. And a customer support
department. What? When did that happen? It's almost like we're a legitimate business or something. But we're still the same
people. We still horse around, play games (POE and others), have dinner/lunch together, go out for a movie or board-game night... it's really a fun place to work!
If I were sitting somewhere in a sterile cubicle, toiling away for some giant machine of a company, without
any opportunity to interact with the community, with
no chance of accidentally insulting someone like a real person would, well...
fuck that.
/rant.
