Supporter Pack Upgrading Now Available

For the record, no matter what "upgrade" I select, it pushes me to the "buy" screen, so I can't seems to upgrade any previous purchases (or a combination of purchases) without having to buy again (e.g. I'm not getting credit for my previous purchases).

A few observations:

1. Can people please read comments before shooting of their "it's been answered 5 times" questions.
2. Please DO NOT QUOTE or INSERT IMAGES without spoilers to save wastesd time and space.
3. If the UPGRADE option is taking you to a buy option, look at the price, that is your clue that you are getting a discount.
4. If you want something strange or something that actually makes sense then EMAIL SUPPORT as they have PM turned off for good reason.

"Stay Calm and Mind the Beta"

<facepalm>No I really do not expect the morons to actually read this and stop doing what they are doing, they are morons after all</facepalm>

Actual comment: Thanks Chris, really appreciate the fact that you respond on here and Reddit!

This is simply perfect! Now, we are just waiting for Chris' approval of allowing SP owners to use the weapon effect on dual weapon.

"

gmitch2310 wrote:

I got an e-mail reply from support pretty quicly.

"
Hi Graeme,

Thanks for getting in touch with us about upgrading your packs! We
will be able to do this for you, but I am afraid that at this point of
time I am unable to process your upgrade request, as the members of
the support team who handle these types of request are currently not
at the office. We will of course process your request as soon as we
possibly can, and we will get back into contact with you as soon as
we're able too. I am very sorry for this delay, but please bear with
us during this time!

Regards,
Jason
"

Five minutes after I send Jason an email, he responded to to it at 5am Auckland time, with and improved version of the message sent to you. :)

"Thanks for your support! We will be able to upgrade your packs for
you, but there might be a slight delay before we can do this as the
staff members that handle these requests are currently not in the
office. We will get back to you regarding this as soon as possible,
but in the meantime feel free to contact us again with any further
questions you might have.

Regards,
Jason"

These guys are working hard!

I had purchased 2x $20 points.

Upgraded one of them to an Exalted and the other to Regal.

I love Path of Exile.

Thank you! :)

Has anyone e-mailed them about an extra weapon effect? I e-mailed them two days ago and never heard anything back except that my e-mail was being forwarded elsewhere >.>

"

Hakurei wrote:

Has anyone e-mailed them about an extra weapon effect? I e-mailed them two days ago and never heard anything back except that my e-mail was being forwarded elsewhere >.>

im waiting on my upgrade just because of this had to buy 2 effects before i dont wanna do it again

"

Hakurei wrote:

Has anyone e-mailed them about an extra weapon effect? I e-mailed them two days ago and never heard anything back except that my e-mail was being forwarded elsewhere >.>

I asked them as well and they said there will be an announcement on that.

"

Hakurei wrote:

Has anyone e-mailed them about an extra weapon effect? I e-mailed them two days ago and never heard anything back except that my e-mail was being forwarded elsewhere >.>

I emailed them the same thing yesterday and got the same answer. I assume they probably are getting a lot of similar tickets.