Path of Exile Keeps Crashing On My High-End PC

another helpful hint for some people experiencing performance issues. there is an audio bug in poe and it hasnt been fixed for quite some time. go to sounds find channel count and set it to low. everyone always turns it up because they want better sound but nobody understands it has no effect on the sound quality.

basically what happens is when your blasting monsters in a map sounds play. what happens when you have alot of sounds waiting to play? cpu hangs while waiting on hard drive to load sound files. even on nvme ssd. i have a char i can reliably crash dc and also crash some computers. just by flinging some arrows. turn the channel count down and they no longer crash. when running higher channel count it has to load so many more sounds. somewhere around 7x more load than it needs to be.

Does anyone else with 14th gen still have issues with crashes, even after microcode update?

"

32 GB RAM (6400)
i9 14900KF
6900 XTX

The game completely freezes the system, and it can't be stopped. I have to manually restart the PC.

Just had another crash in the first area of the lab. So this can't be the CPU issue, right?

After constant crashing I fixed it by downclocking my CPU ( i9 14k) to 4.8ghz using AI suite, 3 days without any crashes so far!

Having the same issue, was playing fine, then came back from holiday and updated game to latest patch, now I can't play on my pc anymore, constant pc freezing once I load the game, might get 2 min in, or might just instantly freeze. Have to play on steam deck as that's as that's able to play and my pc isn't LUL.


running:
4070 rtx
I9 9900k
64bg ddr4 ram
Ssd ect.

Hey there, new player here, this seems to be an issue on low-end PCs as well. I'm rocking a GTX 750 Ti, with an i5 4th gen and 16 GB RAM DDR3 along with a cheap SSD. Yes, I know, I have like a 15 year old setup.

The game runs smoothly though, almost too smoothly for my old setup, but every time when I enter a new map and spend about 2-5 minutes in there, the game suddenly freezes for 2-3 seconds and then proceeds to crash. This happens about 5 times before I can run the map without crashing. This wasn't a problem in the first act, but the second and third act are getting annoying with this. Also seems to happen in "cave" maps like catacombs, prisons, temples, etc more often than in the "outside" maps. Oh and I don't get any logs, it just crashes to Desktop and I have to click the Play button again...

I've tried DX11, which had the worst performance of all and is unplayable for me (low quality, low FPS, stutters, distorted resolution, ...), Vulkan which had the best performance but textures didn't load fast enough so most of the time it's a black screen or the enemies, effects, player and other models were invisible (this is also unplayable as you kind of need to see at least the enemies). DX12 runs smoothly but crashes as mentioned above.

As for additional settings that helped me a little bit was to launch the game in compability mode for Windows 8. This gives me at least a few more minutes in the game before crashing the same way.

I'm on the latest drivers for everything. Running just Steam in the background, everything else is off (Game Bar, Xbox Bar, and other bloatware).

This info is probably not relevant, but I've been playing other games for the few years just fine, this means that I can easily play these games at 144 FPS without crashing, stuttering or any other problems (CS:GO, League of Legends, and more).

In-game settings are as follows:
Mode | Windowed Fullscreen
Resolution | 1920x1080
Render Resolution | No Upscale
Renderer | DX12
Vsync | Off
Triple-Buffering | Enabled
Foreground FPS Cap | 144 (Got a double MSI display setup that can go up to 144 Hz)
Background FPS Cap | 30
Antialiasing Quality | Off
Upscale Mode | Bilinear
Sharpness | 25%
Lightning | Shadows
Shadow Quality | Low
Sun Shadow Quality | Low
Number of Lights | Low
Bloom | 25 %
Depth Of Field | Disabled
Water Detail Level | Low
Texture Quality | Medium (can not change this setting due to DX12)
Texture Filtering | Trilinear Filtering (this setting does not do anything for me, does not change it visually nor decreases/increases FPS, so I have it on this setting just to be sure)
Dynamic Culling | Disabled
Dynamic Resolution | Enabled
Target Framerate | 60
Engine Multithreading | Enabled
Channel Count | Low

PC setup:
Playing via Steam
Microsoft Windows 10 Professional (x64) Build 19045.4894 (22H2)
Display MSI G2412
GIGABYTE GeForce GTX 750 Ti 2 GB GDDR5 SDRAM
Intel Core i5-4570 @ 3.2 GHz
16 GB RAM DDR3-1333 (2x 8 GB RAM 666.7 MHz)
SATA SSD 480 GB, 6 Gb/s

FIXED

No crashes for 10+ hour continuous playthrough since changing the following:

- Remove all MTX (I believe this is the culprit but I changed multiple settings so I don't know if this is the sole issue)
- Set every setting you can to low quality
- Cap framerate both foreground and background to 120 then 30
- Renderer: DX 12
- Sound Channel Count: Low

This also fixed frame stuttering for me and now run completely smooth.

I've been dealing with this for years and have caused me to lose so many HCSSF characters league after league. It sucks looking like a bland NPC with no MTX on but it's worth not worrying about losing my character at Lv 95 to disconnects.

Hope it helps GLHF exiles

RTX 3070
Ryzen 9 7950x

Changing this fixed the constant crashing for me:

- vsync to adaptive

- dx11 to dx12

- triple-buffering to enabled

Thanks to the person that suggested this!

"

KillerSloth2718#2721 wrote:

"

immxrtal wrote:

My game crashes 50% of the time I try to log into a character, and then without fail within 15 minutes of being in game, even if I'm not doing anything.

I also have a high end PC:
i9 13900K
RTX 3090ti
32gb ddr4 3600mhz ram
1TB XPG nvme PCIe gen4
Alienware AW3423DWF UW-QDOLED
(2 secondary monitors, another UW and a 4k monitor)

I am very concerned for the start of the league.

Additional troubleshooting done:
Reinstall game through steam
Install game through official PoE client
Try Dx11, Dx12, Vulkan with Vsync off/adaptive/fast, engine multithreading on/off, graphics all the way down and all the way up, triple buffering on/off.

No matter the combination, the game will still crash at some point early in play, if not when just trying to load in.

SOLUTION :
I have been struggling with this issue for over a year and I fixed it by setting the power limits on my CPU to specific values based on the intel catalog. It is very simple you just need to go in the BIOS and set specific values to power limits. This solution worked for me and for 2 other people that I know.

For my i9 - 13900K the power limits are:
Long Term Power Limit - 125
Short Term Power Limit - 253
CPU Core Current Limit - 307
(if you have a different cpu you can look up the power limits)

Furthermore, Turbo boost causes rpm spikes which also causes power spikes simultaneously which causes programs and games to shut down. So, disabling Turbo boost also works if you are still crashing after setting the power limits.

Do not confuse this type of crash with some known in-game issues like piety crash. This solution is only for people struggling with constant crash to desktop using 13th and 14th generation intel processors.

Path of Exile is very sensitive to this issue somehow so some of your games and apps might work perfectly fine while poe is constantly crashing. Changing the power limits will not impact or damage your system in any way. Turning off turbo boost may cause lower performance capabilities in the very high end metrics but you can always just re-enable it if you are playing a new high demand game.

HOLY!!! Thank you for this! I had no idea that the auto setting for my Asus motherborad was over 4000 freaking watts instead of 253.

"

Apasan#4023 wrote:

HOLY!!! Thank you for this! I had no idea that the auto setting for my Asus motherborad was over 4000 freaking watts instead of 253.

That just means it's unlocked, not that it's physically able to draw that much power.

Changing cpu power settings in bios worked for me also. Have been having similar issues with other games, hoping this will solve those as well. Cheers!