Account Security and Theft Policy - READ THIS

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michal1234 wrote:

The thing is GGG knows who is stealing those items, as they have checked the logs etc.

They do not ban them, they do not ip block them, they basically do nothing against this hacking/stealing.

The only explanation is that they have a deal with those companies or so, no one knows and will know.

PS It would be good to know that their servers/website has been hacked so that we can change our passes etc to prevent this, but again they seem not to care.

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RizzoRules wrote:

This is sad.

I'm not an idiot, played most of the times with known people, never downloaded malware programs, i used this computer only for gaming, no virus on it (i'll keep it safe). I'm using a unique password for PoE as suggested from the topic. I haven't tell anyone my password.
Never logged in strange sites.
But i got stolen and after i supported this company in closed beta, they support me with "we can't do anything".

Thanks really much.

You should change your policy till you fix your security systems or you are gonna lose many players.

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Monopaly wrote:

I was hacked Nice fucking policy none of my other game accounts My wow account with 100k gold. My diablo acccount with close to 1 billion in gold easy fucking steals nope. It ain't on my side its on yours. so fucking stupid

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Selanmer wrote:

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Monopaly wrote:

I was hacked Nice fucking policy none of my other game accounts My wow account with 100k gold. My diablo acccount with close to 1 billion in gold easy fucking steals nope. It ain't on my side its on yours. so fucking stupid

You're an idiot and it was your fault.
also read this https://www.guildwars2.com/en/news/mike-obrien-on-account-security/

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alexsteh wrote:

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Selanmer wrote:

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Monopaly wrote:

I was hacked Nice fucking policy none of my other game accounts My wow account with 100k gold. My diablo acccount with close to 1 billion in gold easy fucking steals nope. It ain't on my side its on yours. so fucking stupid

You're an idiot and it was your fault.
also read this https://www.guildwars2.com/en/news/mike-obrien-on-account-security/

Bruteforce is very much possible on this game. They don't block the account after 3 failed attempts. So I don't know who fails ?

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Ruefl2x wrote:

lol another guy who has clearly no idea about what he is talking nor haven't read what devs wrote ... doesn't this make you feel bad?

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alexsteh wrote:

No idea what I'm talking about? Have you even tried logging into your account with wrong password 1283912389 times and still not blocked? Stop asslicking you fool.

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Chris wrote:

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TheHeffNerr wrote:

Chris is lying to us.

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Chris wrote:

We do lock out accounts for multiple incorrect password attempts! The threshold is higher than 3 though, because users often legitimately take quite a few attempts to get their password right. There's no way they can effectively brute-force passwords in an online manner, and we'd be able to see that in our access logs.

http://www.twitch.tv/theheffnerr/b/369580932

I can't wait for GGG nut swingers to answer this one.

It does work, I tried it on Beta today before posting about it. The threshold is quite high (approximately 30 logins before you get slowed down, followed by about one login per 10 seconds after that). You can try this yourself to see.

In tomorrow's patch, we're reducing it so there are far less attempts before you get banned. This is mostly for peace of mind because there's no way to do a practical brute force with one attempt per 10 seconds.