PS5 supporter pack not showing up in game
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I purchased the Paladin supporter pack $30 version hoping to get the $60 version after per the previous threads i saw. I do not have the points nor the cosmetics in either POE1 or POE2 its been over 24 hours since purchase.
Careful giving GGG money on console seems like this has been an issue since launch and still not fixed. Last bumped on May 6, 2025, 2:59:25 AM
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" Hiya, I've made a small adjustment to your account - if your purchase does not show up after loading into a new instance would you please send an email to support@grindinggear.com so we can look into this further for you. |
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I also am unable to see the $60 paladin founder's pack. If i try to access it in the in game shop, the early access supporter packs show up. I even went over to POE1 to see if I could buy it there to no avail.
PSstore shows 2 copies of the $30 base version. EDIT: upon checking POE1 i was able to upgrade. but after purchasing it doesn't show the $90 version. just the $30 base. Thought you should know. Last edited by Shade_isha#9768 on Apr 7, 2025, 9:51:40 PM
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Hey so it is not possible to buy 60$ pack? for example second tier of paladin set on ps5?
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" Hi, I'm experiencing the same issue after purchasing the Paladin pack on the PS store. Any chance someone could take a look? |
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I am having this same issue, I waited a few days hoping it was just delayed but no such luck. I got an email from playstation with the reciept and everything.
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what is the situation right now guys? after buying 1st tier of paladin set - are you able to buy second tier? with the body armor skin etc?
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Hi, did anyone have a solution? I bought two support packs (Penance and Paladins, $30 each, on PS5) and nothing. I have no cosmetics or coins.
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Hi.
We are investigating the issue of the client not redeeming supporter packs. For now what you can do is: Go into your PS5 settings Users and accounts Account Payment and Subscriptions Game and App Services Path of Exile Select a supporter pack that you have purchased and check if the "remaining" still says 1. If it does, please contact customer service with this information and your account. The supporter pack will be redeemed for you on our end. We will make sure to fix this ASAP. Sorry for the inconvenience. |
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Hi,
this is my first post! Hi have the same issue: bought paladin supporter pack from PS Store, cosmetics and coins still not showing up in game. I sent an email to support@grindinggear.com with my account information. Please help me… |
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