4-5 month old support ticket remains unanswered

WOndering if i can get some help from GGG seeing this post and assisting me with a old ticket. I requested the one time merge of my old xbox account with my long time, msot used, steam/pc account. I provided support with all the relevant details they asked, but its been 4 months since then and i am still patiently waiting, but it seems my ticket is lost in the cogs. Please can i get some help GGG. Thanks.

I have the same exact problem. No one is answering from GGG