How hard is it to refund purchases citing the company lied?

"

92ranger#4205 wrote:

I emailed support and politely asked them to refund the game (after ~30 hours played in POE2 I knew I hated it). At first they said they would, and I provided them with my account info & steam purchase info. Then almost a month later they refused to refund me.

I suspect they are being flooded with refund requests due to POE2 sucking & their lies about POE1.

I get that you personally don't like it, but why does is seem like most of the haters don't understand subjectivity?

POE1 at month 2 of most leagues has something like a quarter of the playerbase of POE2 in month 2. You would think the flooding for refunds wouldn't show up as 4-5 times more playerbase. Unless of course its subjective and tons of people don't actually agree that it sucks.