Those of us who have been locked out for weeks deserve a compensation
" Ive used steam for god knows how long now, never had such issues - maybe with MTX sometimes, but with games never. Also, it says my account is locked on the PoE website too - whether your account is locked or not has nothing to do with steam, its GGG that handles the account status. |
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" I was not familiar with how the early access works and basically just got access through trial and error. I would assume that your issue could be resolved by changing something in your account. When you open https://www.pathofexile.com/my-account/connections, under Accounts on the top, do you see the name of your steam account? Or under "Secondary Account" => Steam, is there a number displayed? |
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" Brother, the account is locked. I can't link it, I can't log in with it, nothing. The issue can only be resolved by GGG, who take weeks and at this rate months to get a response from. |
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Good luck with that, but yeah, once an issue takes that long to be solved, compensation is the bare minimum expected. I also haven't been able to play for over a month because the game decided to freeze my OS during most loading screens and the most I've got was a "we're working on it" about a month ago.
It's ridiculous. Last edited by byakuran1195#3031 on Jan 25, 2025, 4:04:44 PM
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GGG Still nowhere to be seen.
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Hi Exiles, I'm sorry to hear about the delay in response. Please be assured that we are working constantly to get through an inundation of Support requests and will respond to yours as soon as we are able.
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" I know you will get to it as soon as you are able to, that's not the point though. It won't change the fact that a lot of us have paid for early access, yet we havent had access for weeks - some for over a month. This is going to leave a sour taste for a lot of people, we are paying customers, the bare minimum you could do is compensate is for weeks long inconvenience. |
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