There are no item drops / items disappears after using filters - PS5 (campaign)

Hi guys!

I have a serious problem. Yesterday I installed two item filters. The loot started to disappear very quickly. Then missing overall.
I inactivated and deleted the filters. But the problem remains. If I drop some armor or something, I can't pick them up again. I deleted the game and reinstalled it, deleted the PS5s cache. But the error still persists.
Thank you in advance for your help!

check this out:
https://www.pathofexile.com/forum/view-thread/3700076