help me please account hack
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Hello.
My email account was hacked on 12/25/2024 and they have changed the email to ascend to the game. Please help me recover my account, I really like the game. My account was [Removed by Support] Last edited by Jacob_GGG#0000 on Jan 10, 2025, 3:19:50 PM Last bumped on Jan 12, 2025, 7:26:30 AM
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Hey there, I'm sorry this has happened to you. Could you please email us at support@grindinggear.com so we can look into this matter for you? Be sure to include the compromised Path of Exile account name (including four-digit discriminator) as well as the names of a few of your characters so that we are best able to look into things with you. We may need to ask you for more information once you reach to us, we appreciate your patience.
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I have sent about 15 emails and I have not had any response.
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I just sent another email with my account name and paypal payment
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If you've already contacted us via email at support@grindinggear.com then I'm afraid you'll need to wait for the appropriate team member to get back to you.
We're currently handling an unprecedented volume of tickets right now, and our support team are working on these tickets 24/7, so we really appreciate your patience in the meantime! Please note that repeat follow ups to your ticket or new emails regarding the same issue may have the inverse effect you may have intended, and may reset your place in the queue pushing our response time further. | |
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Thank you for responding on the forum, but as I said, I have sent many emails to support and have not received any response.
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" Their support is like a black hole. whatever sent is never get out. in 2025 they can't send automatic respond with ticket number even | |
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Sigo sin poder entrar al juego q compré y el ladrón seguirá jugando ,por favor he seguido mandando correos,ayudarme por favor
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" That is because they have spent all their resources making sure PoE 2 is stable and that crashes do not occ.... oh.... dang... |
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Hello, I have already recovered my email, it is so complicated to release my account, I just want them to release my account to change the password and nothing else, I already sent all my credentials to support
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