[PoE2] Keep crashing due to kernelbase.dll / 0x887a0005, 0006 errors

same problem here

rx 6650 xt, ryzen 5600g, win 10


"
PathOfExileSteam.exe
0.0.0.0
677c67d3
KERNELBASE.dll
10.0.19041.5198
d1eefc71
e0000001
000000000003b699
3478
01db613c64d82ab4
D:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
C:\Windows\System32\KERNELBASE.dll
9280c043-6dc6-4462-b4e1-adaba820f14f
getting the same kernelbase crash

from the windows event viewer;

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x677f66c7
Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce
Exception code: 0xe0000001
Fault offset: 0x00000000000c837a

dx12
windows 11 24h2
9800x3d
rtx 2080 super
IGN: FpSho
Last edited by samwow412#1785 on Jan 9, 2025, 4:56:27 AM
It happened in POE and now POE2 for me. It's the same kernelbase crash as POE1. I tried to switch from dx12 to Vulkan, but I still haven't had any luck. Crashes usually occur when I try to pull up the skill tree or any game UI, and then the game proceeds to crash on the loading screen. GGG has got to fix this.

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x677f66c7
Faulting module name: KERNELBASE.dll, version: 10.0.22621.4541, time stamp: 0x8ca6fab8
Exception code: 0xe0000001
Fault offset: 0x000000000005fb4c
Faulting process id: 0x0x6C48
Faulting application start time: 0x0x1DB62D553585EDD
Faulting application path: D:\SteamLibrary\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: b9845c9f-c77d-43d8-8b08-07d6a1650dcf
Faulting package full name:
Faulting package-relative application ID:

Vulkan
Win 11 23h2
i9 14900k
rtx 4090
POE2 error

Faulting application name: PathOfExileSteam.exe, version: 0.0.0.0, time stamp: 0x67888689
Faulting module name: KERNELBASE.dll, version: 10.0.19041.5369, time stamp: 0xc3ec0adc
Exception code: 0xe0000001
Fault offset: 0x000000000003b699
Faulting process id: 0x1394

win 10
dx12
r9 5950x
rtx 3090
Game crashes everytime spawning 1. boss in Trial of the Sekhemas regardless of DX12, Vulkan or DX11.

win 10
Ryzen 9 5900X
RX 6800 XT


Name der fehlerhaften Anwendung: PathOfExileSteam.exe, Version: 0.0.0.0, Zeitstempel: 0x67888689
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.19041.5369, Zeitstempel: 0xc3ec0adc
Ausnahmecode: 0xe0000001
Fehleroffset: 0x000000000003b699
ID des fehlerhaften Prozesses: 0x1278
Startzeit der fehlerhaften Anwendung: 0x01db69170f13c87c
Pfad der fehlerhaften Anwendung: E:\Games\Steam\steamapps\common\Path of Exile 2\PathOfExileSteam.exe
Pfad des fehlerhaften Moduls: C:\Windows\System32\KERNELBASE.dll
Berichtskennung: 413bf988-ed81-4736-9690-b354541df408
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:



Edit: Verifing the game files (steam) fixed it!
Last edited by ManWithCookie#3762 on Jan 17, 2025, 3:10:58 PM
same here...............................

I have these random crashes since the first day Path of Exile 2 Early Access launched, yet there’s still no fix or even acknowledgment in the "known issues" list. This is especially frustrating given that the forums are filled with reports of the exact same error from numerous players.

----------------------------------------------------------------
Problem signature
Problem Event Name: APPCRASH
Application Name: PathOfExile.exe
Application Version: 0.0.0.0
Application Timestamp: 67888689
Fault Module Name: KERNELBASE.dll
Fault Module Version: 10.0.19041.5369
Fault Module Timestamp: c3ec0adc
Exception Code: e0000001
Exception Offset: 000000000003b699
OS Version: 10.0.19044.2.0.0.256.191
Locale ID: 1033
Additional Information 1: 88d8
Additional Information 2: 88d8a610a813a0b102b782a32c35b6c6
Additional Information 3: 33d5
Additional Information 4: 33d57dd1c9e5cd2f4c8546ff11c723c2
----------------------------------------------------------------

Every time this happens, the game suddenly freezes. However, if I click, I can still hear the sound of my character's attacks for a few seconds before it completely crashes to desktop without showing an error.

Also, I have no issue playing other game titles including POE1.

Windows 10 IoT Enterprise LTSC v.21H2
5800x3D, RTX 4070 Super, 32GB RAM.

Can the developers please address this issue or provide an update?
they suspect the 24H2 window version... bs... I am on Windows 10 IoT Enterprise LTSC 21H2
Last edited by loopax55#5378 on Jan 17, 2025, 3:34:54 PM
"
loopax55#5378 wrote:
they suspect the 24H2 window version... bs... I am on Windows 10 IoT Enterprise LTSC 21H2

yeah I'm on 22H2 as well. 23/24H2 are w11 updates.
+1
Name der fehlerhaften Anwendung: PathOfExileSteam.exe, Version: 0.0.0.0, Zeitstempel: 0x67888689
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 10.0.22621.4541, Zeitstempel: 0x8ca6fab8
Ausnahmecode: 0xe0000001
Fehleroffset: 0x000000000005fb4c
ID des fehlerhaften Prozesses: 0x0x1E00
Startzeit der fehlerhaften Anwendung: 0x0x1DB6B0BAD85E7EB
Last edited by snazldude22#2861 on Jan 20, 2025, 2:29:18 AM
Faulting application name: PathOfExile.exe, version: 0.0.0.0, time stamp: 0x67888689
Faulting module name: KERNELBASE.dll, version: 10.0.26100.2454, time stamp: 0x398a1cce
Exception code: 0xe0000001
Fault offset: 0x00000000000c837a
Faulting process id: 0x1C74

Ryzen 5600X, RTX 3070, W11 24H2

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