ACCOUNT LOCKED FOR MORE THAN 2 WEEKS

I sent ticket 3weeks ago and no respince even not approval that they recieved my ticket

Haha.. 2 weeks? Those are rookie numbers..
Come back when you wait for a month

Try waiting 40+ days for support GGG has gone down the shitter as far as customer service is concerned. Im way past the point of being annoyed i used to try to get people to play poe now i tell anyone and everyone to stay clear of this company.

Lack of support and having my account locked for no reason is total crap. They are holding my poe1 account worth at least $3,400 hostage saying they will completely ban my account if i try to refund poe2 EA that i have been denied access to right after purchasing

Im on day 39, my account locked issue still not resolve.

That is rough. Is there anything outside of legal issues that should keep a company from responding with meaningful answers for weeks?

I've worked for companies in this situation, and I can tell you that the support personnel are generally overworked, the operations department side-eyes the finance department(because of the finance department's scramble to handle too many disparate systems), while the executives look for individuals to blame, while touting profits(even in the face of losses). Never once publicly admitting fault in any process planning.

It's a weird system we've contrived.