Game Freeze, need pc restart.

Since the launch of PoE2, I've been experiencing a frustrating issue with PoE1. About one in three times I try to launch the game, it completely freezes my PC and the only fix is restarting the system.

I hope this problem gets addressed soon, although I understand that with the holiday season approaching, fixes might take longer. Everyone deserves a break during the holidays, after all!

Has anyone else encountered this issue or found a workaround?
PoE1 needs some love now that PoE2 is in a decent spot.

This is happening in POE2 as well. My guess is it has something to do with the latest Windows 11 update. Hope this gets addressed soon.

Hapenned to me >10 times. It only happens when I load into a different location or entering the town. I found information in some posts on Reddit that the issue is in the current Windows 11 update. The game somehow loads all the processor cores and the only way out is to reboot the PC. A temporary solution is to disable engine multithreading in the game or remove the selection from a pair of virtual processor cores in the task manager.

Game has become even worse the last couple of days.
I don't know what GGG is doing to prevent this but i worry my pc is getting destroyed in the process. Please fix issues for poe1 not just poe2.

I have same problems, but in last 2 days it became simply unbearable, I enter each location on the 2nd try, I constantly get disconnected the first time I try to go to someone's HO to trade, I have to log in again, on the second try everything is fine, I constantly lose 1 portal when entering the map, because after the first login I get disconnected, etc. I changed renderers, I tried a bunch of different realms - nothing helps. I have Windows 10, by the way. And I haven't updated it lately. But it has become really bad in the last 2 days!

This has been happening to me too, recently.

"When clicking on the area map and loading into a new campaign area map, or back into a map, the entire PC would freeze, the fans would go all quiet and the mouse would slowly jitter on the screen. Just like a 100% CPU utilisation issue. Only a hard reset and restart works at this point."

It started after POE2 launch and I assumed it was the nvidia drivers I downloaded and installed for it. Uninstalled and reverted to older drivers and it seemed to stop the problem from happening. Started back up again yesterday.

If it is a windows update threading issue, any source for this, I'll turn off multi threading in game and see if that works for now.

Thanks for the replies, it's a really annoying issue. Windows was just a guess on my part, because it has been happening since then.

Just when i said this they changed it back :)

Still happening.
Always in startup/loadingscreens.

Fix this please GGG.

Ingame settings:
windowed full screen
4k
no upscaling
direct x12
vsync off
triplle buff off
background fps cap 10
antialiasing high
upscale mode off
shadows default
shadow qual high
sun shadow default
number light medium
bloom 50%
dept of field disabled
water detail default
texture quality high
texture filtering 16x anistropic
dynamic culling enabled
dyanmic res disabled
target framerate 60
engine multi enebled

cpu
i5-8600k 4.9ghz oc
gpu
RTX 4070