Gem removed without granting the skill.

I would like to report a bug that cost me two level 13 gems. Since this is my first character, it will significantly delay my progression. I play on console (PS5), and when I press to learn a new skill with the uncut skill gem inside the gem chest and confirm to learn the skill, the uncut skill gem disappears, but the skill does not bind directly to the character, nor does it go to the inventory – it simply vanishes. After losing two level 13 gems, I tested the behavior with a lower-level gem as I understood what had happened. Once again, the gem disappeared.

Last bumped on Dec 20, 2024, 5:32:12 AM
Hi poe support,

I have the same problem on my PS5.

Problem: I wanted to cut my first lvl2 support gem. I choosed to cut it in town in my inventory and choosed „abisolieren“ (german client) and the uncutted gem disappeared and I can’t find the cutted anywhere. Not in the chest, not in a skill socket.

Game Version: 1.009

PS5 version: 24.08.10.40.07

Realm: Frankfurt (EU)
I need to remove my bug info. I found the gem socket in an unexpected skill.

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