Persistent Loading Screen Issues in POE 2

Hi,

I’ve been trying to play POE 2 since day one, but I’ve consistently encountered an issue where the game gets stuck on the loading screen when transitioning to other zones. Sometimes, I can’t even log in because I get stuck in loading screens right away. Occasionally, I get disconnected with the error message “Failed to load instance” and get sent back to the login screen.

When I manage to play, everything works flawlessly—no crashes or issues during gameplay.

I’ve tested my system with “Can You RUN It,” and it indicates that I should be able to run 98/100 of the most popular games. Here are my specs:

GPU: NVIDIA GeForce RTX 3060 Ti
CPU: AMD Ryzen 7 5800X 8-Core Processor
RAM: 16 GB
CPU Speed: 4.7 GHz
OS: Windows 11
Storage: 400+ GB free space
Here’s what I’ve tried so far:

Adjusted in-game settings, including Vulkan, DirectX 12, DirectX 11, low graphics, enabling/disabling multithreading.
Tested internet speed (100+ Mbps up/down, cable connection).
Run the game as an administrator and in Windows 8 compatibility mode.
Reinstalled the game.
Closed all background apps while playing.
Rolled back the latest NVIDIA update and reinstalled it.
Used third-party programs to optimize the system.
Verified game files via Steam.
Disabled Game Overlay and other background programs.
At this point, I’m not sure what else to try, and I would greatly appreciate your help in resolving this issue.

Thank you!


EDIT:
Also been getting these total computer crashes that freezes the computer. Never happend in POE1 or any other game before.

same here

+1

Loading screen issues as well. I leave the room for 10 minutes, come back and still haven't loaded in

Hey, same here! São Paulo gateway. To "fix" the issue i had to enter using Washington DC gateway. no more infinite loading screen, but the latency is high (ping) but still playable for me. My guess is that the issue is on the São Paulo servers, and I guess there are more ppl having the same issue.

getting this issue right now looking for a fix, halp plz

edit: rebooting pc worked, idk if coincedence or not. WILL SEE NEXT TIME IT HAPPENS?

Also for clarification, it happened to me loading into a new area, reopened game and could not get to login screen & the (GGG) gears were moving.