Five days without a response from support

Does anyone know how long it currently takes to get a response?


My problem still exists. It would be nice to finally be able to play PoE 2.


"I want to buy the EA using my MS/Xbox account.

However, my PoE account is linked to an old MS/Xbox account. Unfortunately, I cannot remove this link myself and need support for this.

Can I buy the EA now using my new MS/Xbox account and then easily change the link later or do I have to wait to buy it until the new link is active?

(I have played PoE 1 on the PC so far)

thx"

still nothing

still nothing