Assistance with Path of Exile 2 Early Access

Hello All,

I purchased the Path of Exile 2 Early Access version through Xbox. After checking the website, I can confirm that my purchase is listed, and I also received 300 points. I can access and play the game on Xbox without any issues.

However, when I download the Path of Exile 2 client and try to log in from my PC, it behaves as though I have not purchased the game.My All accounts are connected. Additionally, under the "Path of Exile 2 Early Access" section, it displays the message:
"Your account does not have access to Path of Exile 2 Early Access. Bribe a friend who has a spare key or purchase now."

Since I already purchased the game and can currently play it on Xbox, I believe this might be a bug. Are there others experiencing this issue? How can I access the game from my PC using my Xbox account?

Can I get an answer pls i know you are very busy but my problem is simple, at least you can say we are working on it. I can't access....

It's been a week since I opened a support ticket, but I haven't received a response. I sent an email, no response. I posted on the forum, no response. I feel like I've been scammed. I'm just expecting a simple reply, but no one seems to care.

Same issue here, although I don't feel like I've been scammed as it still works from gaming consoles, however, I'd like to be able to access it from a PC as well.


I think the API/Webhook for Console purchases may be broken and unable to properly sync and associate with all data on the main account

As it appears from here that my key is unavailable:
• https://www.pathofexile.com/my-account/early-access

Yet, it shows as purchased within my transaction history here:
• https://www.pathofexile.com/my-account/transactions

With the message:
Account Transactions
Path of Exile 2 Early Access Supporter Pack
Dec 9, 2024, 10:45:53 AM